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iPhone X & iPad IOS system does NOT update my subscription

My iPhone & iPad are not fully protected by my premium subscription because it Will not recognise that my devices even though it does say my subscription is active when I press renew/activate. I do a scan it picks up 4 issues and when I request the device to fix the issues it takes me to the ren

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auto renewal

I don't want automatic renewal. The website sneeks that in when you try to renew. I'll go elsewhere if they can't fix that.

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55

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Email Defender NOT WORKING according to numerous warning. No apparent help available.

Continuous notifications re Email Defender. Can't get into usual system to check.  Most unsatisfactory.

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51

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Constant pop ups re blocked websites

I'm using Trend Security Software on my Dell PC (Microsoft s/w) essentially to check for viruses. In the last few weeks I've also been getting Trend pops warning me about a suspicious website that should not be opened.  It's annoying because it happens every minute or two or even more frequent

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Problem on Installing Trend Micro WiFi Protection

I'm trying to install the Trend Micro WiFi Protection feature on my PC (Windows 10) but whenever I press download, it leads me to the Microsoft store and it says that "VPN Proxy One Pro is currently not available." P.S Please refer to the photo below.

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182

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Offline protection

Hi,Does Trend Micro Maximum Security offer strong offline protection when not online?Due to limited internet access and policies implemented in our office staff are able to access emails and domains that have been given permission for work. Due to this TM does not get updated during office time and

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93

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Pattern File Updates

I'm running Version 16.0 on my Android Version 13 phone and noticed the scan pattern is not updating the usual 3-5 days! Is 2.627.00 current and how often are pattern updates now released? Thanks

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41

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How do I set Trend Micro to update when PC shuts down normally?

I turn my PC off overnight, so I'm perplexed that the first thing Trend Micro says upon boot is that my PC needs to be restarted to install updates. Am I missing a setting that enables it to update when the computer is restarted?

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128

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Stop unknown phones showing up on my phone network

Unknown devices are showing up on my phone under manage your devices, how can I stop this

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31

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Client 11.0.1976 causing kernel panic unable to shutdown MacBook Air after upgrade to BigSur

Having recently upgraded to OS Big Sur and updated Tren Micro automatically, I discovered a problem shutting down my laptop.On each replicable shutdown I would follow the normal shutdown procedure and after a lenthy period of a slow spinning segmented circle the screen would blank and I got the Appl

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152

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Quickbooks and emailing invoices

I've been emailing invoices for years. I upgraded to the newest version of Quickbooks Pro a couple of weeks ago. Now, when trying to email an invoice, the system says that my email password is incorrect. I've checked. I am putting in the right password. I've checked all my Quickbooks settings. and t

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63

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DO I NEED ANOTHER VIRUS PROTECTION PROGRAM

Hi, I have and am very satisfied with my Trend Micro virus protection. I have a McCafee pop-up appearing on my computer every time I log on. I understand it may have come along with one of the programs I'm using (possibly Microsoft?) ..... I just dont know if I should be encouraging or accepting it

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87

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Unable all feature

Hi.Trend,im just receiving daily the anoying notification to unable all feature,Where can be muted or ignored?

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TrendMicro Antivirus on MacAir laptop regularly turning off

TrendMicro "Detect Web Threats" on my MacAir laptop keeps toggling to OFF and needs to be manually reset. This has happened 3 times now in the last few weeks and I have no sense of why it is doing this or how to fix it.

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41

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Trend Micro Mobile Security for Android Incorrect Web Filtering Behaviour

Hello,I have now received my Galaxy S21 Ultra and decided to try out Trend Micro Mobile Security for Android.First, congratulations, it is a very comprehensive and well built product, that also follows the UI framework of the desktop products.However, web filtering has an incorrect behaviour when se

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140

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Can I reinstall trend micro after uninstalling it from my old pc to my new pc?

Can I use trend micro antivirus in my new pc after unstalling it from my earlier pc?

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93

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stuck on preparing to install

the computer has been stuck for over 2 hours with thisMust be using the cheapest programmers when they make these programs these days.How do i get my money back as you are in violation of my countries consumer laws as the product is not fit for purpose.I bought an anti virus program,which this clear

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731

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I can't open the program

My pc shut off on its own this morning after I 'woke' it. Trend will not start up now.

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94

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E MAIL DEFENDER not working.

I"ve been receiving this message for about two weeks now. EMAIL DEFENDER NOT WORKING. CLICK HERE........... Whats happening? Is there a fix?

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Program interface does not open

Hi, I've been using Trend Micro for 10 days, but only now I realized something that I hadn't noticed before, every time I play or watch series in full screen the program (interface) doesn't open when I double-click, I also try to right click over the icon and 'open main console&#

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