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Neophyte

Neophyte

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100 Points

Thursday, June 17th, 2021 1:55 AM

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Stop unknown phones showing up on my phone network

Unknown devices are showing up on my phone under manage your devices, how can I stop this 

Accepted Solution

Brand User

Prodigy

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231 Messages

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4.4K Points

3 years ago

Hi, sowterjames614

Welcome to Trend Micro Home Users Community 

Are you using our Home Network Security product?

If Yes the possible reason why you are seeing unknown devices is that those devices are not yet classified or not included in a "Family"

To identify those unknown devices you can check the link below

How to identify unknown devices connected to your network

Regards
TM_Kar

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