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Home Network Security

Get help with Trend Micro Home Network Security

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Cancel renew now or set up auto-renew in the existing subscription

I bought five devices for a new maximum security subscription, but my old subscription allowed for ten devices. I have tried following all the provided links to cancel the renewal on my end, but I cannot find any button or option to turn it off or cancel it. The only page that mentions the renewal o

Problem

18

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How do I report a dangerous link that Trend Micro did not detect?

I have two systems. My old desktop runs Windows 7; my laptop runs Windows 11.  Trend Micro Platinum is installed on both, but the version installed on old Windows 7 system had to be patched in order to function.  I run scans everyday on both.  I was using the Windows 7 desktop to vis

Question

65

4

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Turning Trend off temporarily

How do I turn it off. It is slowing my internet connection drastically.

Question

33

2

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Ring Doorbell Camera

I would like to add the Ring Doorbell to my list of devices, how can I add?

Question

25

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Add a device

Good evening, we want to know the costs of adding other 3 devices to the promotion we already have. Is it possible? Are there any discouts for 8 devices? If yes, how can we manage it?

Question

33

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Why am I suddently getting pop-ups? I thought your software blocked those

I am suddenly getting frequent pop-ups that purport to be from Spectrum. I block the sites they come from but they pop up again from different sites.  And today a pop up came supposedly from Norton Anti-Virus.  

Problem

28

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Windows blocks my application

I downloaded the program and when I try to open the file, a window pops saying 'impossible to run this application, it causes security problem', but this is compatible with my windows and I tried everything, I'm French and all the support is in English so the commands are not the same, I really need

Problem

29

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What's this BS 'security software password' rubbish???

After all the years of using Trend Micro Internet Security... it's now saying that if I want to 'temporary Turn off the Protection against viruses', I need to enable my Security Software Password... there's no way around this bollocks. I use a lot of Widescreen hacks for games that enable the full

Problem

232

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Mac interface . Make it bigger

hi. how the hell can i make the screen bigger to see the actual info its telling me ? the corners dont drag out and there is no full screen option .

Question

16

1

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SPAM deluge-how to get rid of it?

I’m getting so much SPAM, I’m often missing verifiable email. How do I get rid of SPAM?

Problem

23

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