Home Network Security

Home Network Security

Get help with Trend Micro Home Network Security

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Do I need both the Security Network and Device Security Pro subscriptions for my home network

Question

16

1

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canot delete

Question

19

3

0

Line

How do I add Trend Micro to my LINE account?

Question

26

1

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solid red

Hello Trend Micro, How are you ? I have had the Trend Micro for several years. It works great. However, as of late, My Trend Micro Box, at certain times turns red. I disconnect the power for a few seconds. I disconnect the ethernet cable. No response. Then all of a sudden it turns to solid

Problem

16

1

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Can’t upgrade iPad because you want me to pay for it. I’ve already paid for 5 devices

I’ve paid for 5 devices including my iPad, why won’t you let me upgrade my iOS device?

Problem

13

1

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Email Defender

The "Email Defender" sign sits on top of date on emails received. I need to be able to see the date.

Question

29

1

0

Not scanning ZIP files after update

After the most recent update downloaded this afternoon the program stopped scanning downloaded ZIP files, even though I have the option selected. When I try to scan the downloaded ZIP files manually the scan stops after 3 files and clears the ZIP as safe, no matter how large the file is. I have no i

Problem

20

2

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Need to restart my computer to connect to the internet when VPN is connected

When I start my computer and VPN is connected, I cannot connect to the internet. If I restart the computer, VPN disconnects and then I connect to the internet; I can then connect to VPN and it works. I have tried to disconnect from VPN at the end of a session however, it sometimes connects on start

Question

28

1

0

Closed

Payguard not working

HiMy Payguard has stopped working. I have used it for years. Now it doesnt come up on my banks or other web pages such as ebay etc..I have gone into Privacy, I have readded my bank web address. Pressed ok.Gone into my banks web address and it doesnt come up. It used to default my registration number

Problem

130

3

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