
Home Network Security
Get help with Trend Micro Home Network Security
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Product comparision
Do I need both the Security Network and Device Security Pro subscriptions for my home network
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solid red
Hello Trend Micro, How are you ? I have had the Trend Micro for several years. It works great. However, as of late, My Trend Micro Box, at certain times turns red. I disconnect the power for a few seconds. I disconnect the ethernet cable. No response. Then all of a sudden it turns to solid
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Since my scan has stopped at 88% is my computer still protected. the last update is noted by trendmicro as 06/14/2022
Scan stopped at 88% and will not continue.
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Can’t upgrade iPad because you want me to pay for it. I’ve already paid for 5 devices
I’ve paid for 5 devices including my iPad, why won’t you let me upgrade my iOS device?
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13
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Email Defender
The "Email Defender" sign sits on top of date on emails received. I need to be able to see the date.
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Not scanning ZIP files after update
After the most recent update downloaded this afternoon the program stopped scanning downloaded ZIP files, even though I have the option selected. When I try to scan the downloaded ZIP files manually the scan stops after 3 files and clears the ZIP as safe, no matter how large the file is. I have no i
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Need to restart my computer to connect to the internet when VPN is connected
When I start my computer and VPN is connected, I cannot connect to the internet. If I restart the computer, VPN disconnects and then I connect to the internet; I can then connect to VPN and it works. I have tried to disconnect from VPN at the end of a session however, it sometimes connects on start
Question
28
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Closed
Payguard not working
HiMy Payguard has stopped working. I have used it for years. Now it doesnt come up on my banks or other web pages such as ebay etc..I have gone into Privacy, I have readded my bank web address. Pressed ok.Gone into my banks web address and it doesnt come up. It used to default my registration number
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