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Neophyte

Neophyte

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2 Messages

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120 Points

Tuesday, June 4th, 2024 2:17 PM

Windows blocks my application

I downloaded the program and when I try to open the file, a window pops saying 'impossible to run this application, it causes security problem', but this is compatible with my windows and I tried everything, I'm French and all the support is in English so the commands are not the same, I really need your help please

Hustler

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119 Messages

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2.7K Points

2 months ago

What version of Windows are you running?  If it is an "S" version, you can only use aps from the Microsoft Store.  External aps can't be installed.

Neophyte

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2 Messages

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120 Points

I use Windows 11

Brand User

Trend Security Expert

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140 Messages

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3.3K Points

2 months ago

Hi @ericvallin 

Welcome to Trend Micro Community!

Could you please share a screenshot of the problem you encountered, along with an English translation, details of your computer's operating system, and the app you were attempting to install, including the filename and extension?

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