Mon, Oct 26, 2020 9:01 AM
How can I eliminate this malware ?
2 years ago
You're welcome jagheer! let us know if you need assistance in the future.
Welcome to the Trend Micro Home Users Community!
Would it be possible if you can provide more details on this concern, what were your activities before this message appeared? Also, are you using HP software on your computer?
It would help as well if you can include a screenshot of the issue so we can verify it.
How to take a screenshot to send to Trend Micro Technical Support
No special activities when this message appeared... No HP software on my computer...
Thank you for your response, jagheer.
Upon checking here, this message is caused by your HP Printer. To resolve this issue, kindly update your HP Printer app to the latest version.
For more information: you may refer to this link below:
Let me know if you have further questions.
Thank you! My printer is Epson, and not HP... but I finally succeded to eliminate every software more or less linked with HP and the malware message has disappeared!
Hope it will not ressuscitate!