With Web guard VPN turns on, unable to see the video, the screen is black colour and the other party seeing me in black colour while making WhatsApp video call, able to hear and communicate by audio during video call. Once web guard turns off, the video call resume normally.

I first became suspicious when finding Winstron Neweb Corporation software on a new router and suppliers adamant they do not use that company. how does trend micro possibly create me a Japanese name after reinstalling the app after a factory reset. Very obvious someone’s watching over my wifi and sc

I use Trend Micro across several computers and use the Vault on each of them. To date I have used the same Vault password on all computers. If I report one computer stolen, Trend Micro  asks for my email address and vault password, but does not seem to ask which computer vault I wish to seal.If

Seeing that TM offers no appropriate cyber security for Mozilla Firefox, which competitor's product do you recommend for Mozilla Firefox Windows 10 users ?

I have a Samsung Galaxy note 9, when I try to connect the vpn it says download certificate and it won't do anything else.

For about two months now I have been getting the message (following a scheduled scan): " Unable to contact Trend Micro for information needed to optimize the computer. Please try again later".  I try later and get the same message??  Any suggestions on how to trouble shoot this situation?

I use Thunderbird as my email client. The email reply or forward is stopped and cannot proceed.  In looking for a cause, it was suggested that the Trend anti virus may be preventing the sending of large files or responses (forward or reply.  How do I correct this?

My Duckduckgo has an "app tracker blocker". It blocks apps for hiding in other apps and mining my data and personal information. Here is the rub... Google is fair and square imbedded in Trend and when Duckduckgo blocks it, Trend turns it off. Now I know Trend is supposed to be able to do the same

I have previously had a copy of Mobile security on my Iphone 11. It expired a few weeks ago. I have registered  a new copy of Personal Mobile  Security for my Iphone 11 on the Trendmicro website and  received a confirmation by email although the confirmation said the program had exp

I normally use Brave as my browser but also use some Chrome when I need access to certain sites. Recently, in the last month I have had an extra tab or two open when I go to certain sites, i.e. Ebay, Fox News, Wiki, etc. This does it in both browsers. When I went to the web, most sites say it is mal

Since ugdating my TM subscription my Samsung S8 totally shuts down overnight. In the morning it says it's "encrypted for my protection" and I have to restart it.