Neophyte
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1 Message
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100 Points
My laptop is extremely slow after updating trend micro as prompted.
My laptop is extremely slow after updating trend micro as prompted. The computer was absolutely fine previous it is clearly due to the program. How do i fix immediately?
tm_carlo
Trend Security Expert
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236 Messages
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4.8K Points
8 months ago
Hi @katecanfield23 ,
It is not normal that you are experiencing slow computer performance after updating Trend Micro on your computer.
You may isolate the issue by temporarily disabling protection on Windows and seeing if the issue still persists. If it improves, it is possible that the Trend Micro program is the reason for it being slow.
If it does not improve, you may improve computer performance with a PC health checkup.
Hope this helps!
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rcsinps
Neophyte
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2 Messages
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90 Points
6 months ago
I have the exact same problem on over 100 different computers. So it is most definitely a Trend Micro problem that needs to be fixed. My solution for now is to move away from Trend completely.
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jake
Neophyte
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2 Messages
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90 Points
6 months ago
I am having the exact same issue. Every since purchasing Trend Micro my laptop has been painfully slow and impossible to work with.
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mjd
Neophyte
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2 Messages
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90 Points
6 months ago
me too... my computer/s are now unworkable. Unless Trend fixes fast, I'm dumping the product
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mjd
Neophyte
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2 Messages
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90 Points
6 months ago
I have now disabled TrendMicro and my computer is back to lightning speed for all apps. Diagnostics are remarkably straight forward: "Turn off TRENDMicro and see what happens" Problem solved instantly. SO, what's TrendMicro going to do to help us ?
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