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Fraud buster
Fraud buster Doesn’t work with iMessages. It keeps telling me to activate SMS and Mobile Security which I have done multiple times and still does not scan any of my iMessages how can I fix it or give trend micro mobile a good rating
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Mobile Security for iOS
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Comodo Firewall Free compatibility with Trend Micro Maximum Security
Hi! Is Comodo Firewall Free compatible with Trend Micro Maximum Security? https://personalfirewall.comodo.com/
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PC Security
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Closed
Adding a wifi network to the approved list
My work wifi is blocked as ‘unsafe’ by wifi checker on my iPhone (running iOS 17). How do I circumvent this without having to manually switch off wifi checker?
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Mobile Security for iOS
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ID Protection issues
Everything is good except two things from my perspective. 1. When I am accessing the Vault it shows that I have no passwords or secure notes saved or basically no credentials saved. After some time the server gets updated and starts showing my data over there. It happens over ID Protection for andr
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ID Protection
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Strange trend pop up about downloaded files
When I open Chrome for the first time on log in, I have a trend pop up that comes up telling me that there are no threats found in some downloaded files. It lists the files, but these are not files I have downloaded. I can't find them when I search the file names in my computer. Any suggestions?
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PC Security
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Keystroke encryption feature
What is Keystroke encryption feature provided in TM's password manager. How it works please elaborate? Does anything copied from TM's password manager also gets encrypted so that any keyloggers won't be able to detect the data when credentials are copied and pasted accordingly.
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PC Security
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17.7 varsion
My Trend Micro seems to have entirely disappeared from my computer. I have no protection! What is going on????
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PC Security
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Unable to Upgrade to Newest Version of Trend Micro for Mac - Serial Number Won't Work
Hello,I've just updated to Big Sur (iOS 11.0.1) on my Mac. Trend Micro informed me via a pop-up that I need to update to the latest version of the software to support the new OS. I uninstalled the old version (Trend Micro Antivirus 10.0.1686), reinstalled the new version (Trend Micro Antivirus
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Mac Security
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Closed
Pop up blocker window - Top10answers.com
Everytime I login to my computer and start surfing the internet the trend micro block window pops up and tells me that a web site from Top10answers.com... is now blocked. I select the ok option and then the window goes away. However the problem still is there because I will continue over time get th
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Home Network Security
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Trend Micro is Acting Strange
I recently downloaded Windows 11, I don't know if that is the issue but what has been going on with my Trend Micro is really strange. There is a window of time in which I turn on my computer and Trend Micro works properly, then two minutes later it turns off and Windows gives me a reminder to turn o
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PC Security
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HouseCallX process running in background after deletion
Hi, I run a scan with Trend Micro Housecall, the free tool without installation. After the scan I deleted the executable and found the logs, updates and other folders inside appdata/local/temp. I run CCleaner to delete the temp files but one folder in particular remained present. I tried manua
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PC Security
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The local trusted information database is corrupted.
Apex One Plug-ins Apex One Data Protection install I get an error when I click.C:\Program Files (x86)\Trend Micro\Apex One\PCCSRV\Web\Service\AU_Data\AU_Log\TmuDump when i look i see this error"ActiveUpdate was unable to verify &nbs
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PC Security
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Green Highlighting - how to turn off
Hi, how can I turn off the green highlighting of links? I find it very annoying especially while trying to proofread emails I'm sending to clients!
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PC Security
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iCoreService high CPU load and logfile shows database disk image is malformed in "SELECT inode FROM census_cache WHERE inode=
Good morning,i had some times very high CPU loads while Trend Micro is active on my Macbook Pro (BigSur 11.2.3).Researching the root cause get me to the logfile and there are a lot of error messages ( > 10/s) like:Process iCoreServicedatabase disk image is malformed in "SELECT inode FROM cen
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Mac Security
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Upgrade of license from 1 device to multiple
Hi, I have just bought another laptop for home (Windows 10) and am looking to upgrade my Maximum Security license from 1 device to 2 (or 3 which is the next level). Your team in the chat could only recommend to buy another license. Are you offering anything to upgrade the package I have subscribed
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PC Security
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On startup taskbar icon won't go away
Hello,Usually after starting my computer the Trend icon appears for a moment on the taskbar and then disappears.For about a week now the taskbar icon won't go away. When I left click on it nothing appears on my desktop. I can right click the icon and close it but I'd rather not have to go through th
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PC Security
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Trend Micro slowing MacBook after update to Catalina
I upgraded to Catalina 10.15.1 and was almost unable to use internet. Connection was either slow or non-existent. Was adviced to uninstall Trend Micro and restart laptop. I did this and it fixed the problem. I am now without security on my laptop. Please sort this out ASAP.
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Mac Security
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Closed
Issue with VPN on iOS 15.
I have noticed there is a significant performance drop when using the VPN feature in Trend Micro. Websites load much slower than without VPN. Is there a resolution to this issue or can I enable parental controls without VPN?
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Mobile Security for iOS
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Closed
Why s SysWOW64 being blocked?
C:\Windows\SysWOW64 (powershell) is being blocked every morning.
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PC Security
Hello chrlshlmn,Welcome to the Community.We appreciate the time you spent to share this wonderful feedback. We're glad to know that we were able to assist you with your concern.Regards,Pat
tm_pat
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6 years ago
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