N
Neophyte

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4 Messages

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220 Points

Fri, Oct 8, 2021 4:32 AM

Closed

Resolved

Fraud buster

Fraud buster Doesn’t work with iMessages. It keeps telling me to activate SMS and Mobile Security which I have done multiple times and still does not scan any of my iMessages how can I fix it or give trend micro mobile a good rating 

Accepted Solution

Brand User
tm_kath

Legend

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683 Messages

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10.9K Points

Il y a 10 m

Hi @nativ4456,

Welcome to Trend Micro Home Users Community!

When SMS Filtering is already enabled, you will see Junk at the bottom of your Messages. Fraud Buster will automatically check the iMessages that you receive for links to scams or risky websites.

 

Image

 

I hope this helps.

 

- TM_Kath

Neophyte

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4 Messages

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220 Points

@tm_kath 

Thank you so much, I do see the “junk” option.  I still have one questions.  When you view your TrendMicro protection summary report and it shows 2 risks found, how do you know what iMessages had risks and is there anything we can do about it or see who sent it?

thank you

Brand User
tm_angelo

 Superstar

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445 Messages

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8.6K Points

Hi nativ4456,

 

Can you take a screenshot of your summary report so we can analyze the concern?

 

Please refer to the link below for the steps to take a screenshot:

How to take a screenshot to send to Trend Micro Technical Support

 

Also, may we know if the risk found in the summary report can be click to view more details?

 

Awaiting for you response!

 

-TM_Angelo 

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