Neophyte
•
2 Messages
•
120 Points
Strange trend pop up about downloaded files
When I open Chrome for the first time on log in, I have a trend pop up that comes up telling me that there are no threats found in some downloaded files. It lists the files, but these are not files I have downloaded. I can't find them when I search the file names in my computer. Any suggestions?
Official Response
tm_kree
Trend Security Expert
•
866 Messages
•
34.9K Points
2 years ago
Update!
Here's what we found out about this. This pop-up message from Trend Micro Security will appear when you are browsing with Google Chrome. Trend Micro Security will scan the files your Google Chrome browser downloaded and installed in the background for its program updates, that's why it usually shows random characters.
Here's more info about the "No threats found pop up from Trend Micro when using Chrome"
0
0
tm_kim
Legend
•
682 Messages
•
10.1K Points
2 years ago
Hi, stephanie.
Can you send us a screenshot of the pop-up message you are getting from Trend Micro so we can further check?
Please provide the following details below to be used in our investigation:
Let us know if you need further assistance.
- TM_Kim
2
0