2 Messages


150 Points

Wed, Feb 2, 2022 11:09 AM


The local trusted information database is corrupted.

Apex One Plug-ins Apex One Data Protection install I get an error when I click.

C:\Program Files (x86)\Trend Micro\Apex One\PCCSRV\Web\Service\AU_Data\AU_Log\TmuDump when i look 

i see this error

"ActiveUpdate was unable to verify 
                                  security information. The local trusted information database is corrupted. 
                                  Please contact your Trend Micro technical support provider."

Official Solution

Brand User



652 Messages


9.5K Points

Il y a 5 m

Hi, karayusuf1988.


Thanks for reaching out. For Trend Micro Corporate products like Apex One, please contact our business support on your preferred channel: Contact Corporate Support


- TM_Kim

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