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took over 2 hours to 'start protection' yesterday.

Mine took over 2 hours to 'start protection' yesterday. I've been having problems for the past 2 weeks and today again the 3rd remote to my pc and apparently all fixed.  I rebooted my new laptop that only takes a minute to boot up, but still waiting half an hour for protection to start... why

Question

254

3

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Closed

Blocking Unwanted Calls and Span

Would you like to know why the application no longer has the Call Barring menu? Because it was very useful for me

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138

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Closed

Same strange pop up about downloaded files

I have exact same issue occurring as in this closed thread but the pop up appears and disappears so quickly I cannot get a screenshot it is more or less exactly what the OP showed. https://en.community.trendmicro.com/conversations/pc-security/strange-trend-pop-up-about-downloaded-files/62b25432a

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478

3

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Closed

Trend Micro peaks my disk usage up to 100%

I have a huge problem with my disk usage.Multiple processes are causing this, but Trend Micro seems to be one of the most common of them.It suddenly starts using up enormous amounts of disk usage, so that it's permanently at 100%, therefore affecting performance. Please, someone help me. I've tried

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9.9K

2

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How to temporary disable protection?

how ttotemporary disable protection>

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12.6K

3

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apple mac security

apple says they use strong security of their devices , do I still need to install trend micro in a mac ?

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93

2

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Mystery file reported as no threat

I keep getting these Trend popups that say something like "no threats found in cd49725f-0221-4cf3-85d3-ca9e68d2c2df" (this is the latest one). I've not clicked on or otherwise downloaded any files. Is my machine infected with malware?

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1.5K

10

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This feature has been turned off because it slows down your phone

I got a new phone, and set up trend micro security. I am not able to give permission for web guard, and have turned off the battery saver, so I am not receiving the full security

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19.9K

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Get Started!

trend_micro_home_users_community

 modified 

3 years ago

Announcement

trend_micro_home_users_community

 modified 

2 years ago

Official Solution

Closed

"Email Defender cannot work" — Are you getting this error message?

  Multiple Trend Micro users are experiencing issues with Email Defender being greyed out. They're getting the error message "Email Defender cannot work." when accessing Outlook.com. This is caused by the changes in the keyname for Outlook Webmail.     Are you also experiencing the s

Question

70

2

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Pinned

Trend Micro ID Protection version 1.04.1373

  Trend Micro Community!   Discover upgraded identity security with the latest features in Trend Micro ID Protection. Dive into the release notes for a detailed overview. Your safety is our top priority!     Build Version ID Protection Portal   Mobile App for

Announcements

1.3K

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Official Solution

Urgent Notice: Issue with 2FA Text Message Verification Codes in Trend Micro MyAccount

  Hi, Trend Micro Community!   We'd like to inform you about an ongoing issue that some of our users have encountered while attempting to sign in to their Trend Micro MyAccount.       What's Going On? Certain customers have reported challenges in receiving their 2FA (Tw

Announcements

1.2K

5

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Pinned

Issues with Scanner Application: Unable to Scan or Slow Performance When Trend Micro is Active

Trend Micro Community!   Scanner applications are encountering performance issues, including scanning failures and delays, following the update to the latest version, 17.8.1145. Upon investigation, the problem appears to stem from a conflict with the recent update of Trend Micro Security 17.8.1

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7

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Game Time: Spot the Scam

    Game on, Trend Micro Community!      In the past 2 years, we spent most of our days online because of the pandemic. We have been raising awareness on how to protect and identify scams thru our weekly articles. Can you spot them on your own now?     This month,

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600

18

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Important Announcement: Trend Micro Password Manager Server Maintenance

Hello, Trend Micro Community! We would like to inform you about an upcoming server maintenance session for Trend Micro Password Manager. Please take note of the following details:   Maintenance Schedule: Start: 02/26/2024 21:00 UTC+8 End: 02/27/2024 1:00 UTC+8 Expected Impact: During this

Announcements

746

1

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Closed

auto renewal

I don't want automatic renewal. The website sneeks that in when you try to renew. I'll go elsewhere if they can't fix that.

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59

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Not downloading

I couldn't download the trend micro Maximum security on my laptop, whenever I try to download, it says that the URL has been mispelt or no longer found please help

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51

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renewal

I have renewed my subscription to Trendmicro but my details haven't changed. When I open the scan centre it still tells me my subscription ends in 13 days. is this because that has to run out before I get updated?

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55

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Closed

TrendMicro Antivirus on MacAir laptop regularly turning off

TrendMicro "Detect Web Threats" on my MacAir laptop keeps toggling to OFF and needs to be manually reset. This has happened 3 times now in the last few weeks and I have no sense of why it is doing this or how to fix it.

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