G
Neophyte

Neophyte

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1 Message

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100 Points

Saturday, February 20th, 2021 9:38 PM

Closed

Resolved

This feature has been turned off because it slows down your phone

I got a new phone, and set up trend micro security. I am not able to give permission for web guard, and have turned off the battery saver, so I am not receiving the full security

Accepted Solution

Official Response

Brand User

Trend Security Expert

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857 Messages

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34.5K Points

2 years ago

 Learn how to fix the "This feature has been turned off" issue on Android! Ready to regain control? Follow the step-by-step guide.

Feel free to create a new post if you need further assistance. Have a fantastic day!

(edited)

Accepted Solution

Official Response

Brand User

Trend Security Expert

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857 Messages

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34.5K Points

1 year ago

Hi everyone!

You can also check this post for more information about this topic This feature has been turned off because it slows down your phone issue.

Have a good day!

Brand User

Legend

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739 Messages

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10.2K Points

3 years ago

Hi georgia.garcia26,

 

Welcome to the Trend Micro Home Users Community!

 

May we know more details about your device so we can help verify this issue?

 

Please also provide us the following information:

 

1. Phone model

2. Android Version

3. Exact Error message if any, for the experienced slowness on the device

4. Mobile Security version

 

The version can be verified by opening Mobile Security > Tap 3 dots > Settings > About

 

- TM_Reine

 

Neophyte

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1 Message

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70 Points

3 years ago

I've got the same thing going on
Brand User

Trend Security Expert

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766 Messages

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15.4K Points

Hi roperglen1,

 

Welcome to Trend Micro Home Users Community!

 

As Reine asked, may we know more details about your device so we can help verify this issue?

 

Please also provide us the following information:

 

1. Phone model

2. Android Version

3. Exact Error message if any, for the experienced slowness on the device

4. Mobile Security version

 

The version can be verified by opening Mobile Security > Tap 3 dots > Settings > About

 

- TM_Kath

- TM_Kath

Neophyte

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2 Messages

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40 Points

I want to unsubscribe from this group but don't see a link to do it! Help please

Brand User

Prodigy

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361 Messages

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5.4K Points

Hi, gbdrexler!

 

Here is a guide on how you can unsubscribe from Community Emails.

Unsubscribing from Community Notifications

 

Hope this helps. Let us know if you need further assistance.

 

~TM_Cha

Neophyte

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2 Messages

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40 Points

3 years ago

I WANT TO UNSUBSCRIBE PLEASE!!!!!

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