Neophyte
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1 Message
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100 Points
This feature has been turned off because it slows down your phone
I got a new phone, and set up trend micro security. I am not able to give permission for web guard, and have turned off the battery saver, so I am not receiving the full security
Accepted Solution
Official Response
tm_kree
Trend Security Expert
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866 Messages
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34.9K Points
2 years ago
Learn how to fix the "This feature has been turned off" issue on Android! Ready to regain control? Follow the step-by-step guide.
Feel free to create a new post if you need further assistance. Have a fantastic day!
(edited)
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Accepted Solution
Official Response
tm_kree
Trend Security Expert
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866 Messages
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34.9K Points
2 years ago
Hi everyone!
You can also check this post for more information about this topic This feature has been turned off because it slows down your phone issue.
Have a good day!
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reine_roque
Legend
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739 Messages
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10.2K Points
3 years ago
Hi georgia.garcia26,
Welcome to the Trend Micro Home Users Community!
May we know more details about your device so we can help verify this issue?
Please also provide us the following information:
1. Phone model
2. Android Version
3. Exact Error message if any, for the experienced slowness on the device
4. Mobile Security version
The version can be verified by opening Mobile Security > Tap 3 dots > Settings > About
- TM_Reine
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roperglen1
Neophyte
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1 Message
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70 Points
3 years ago
3
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gbdrexler
Neophyte
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2 Messages
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40 Points
3 years ago
I WANT TO UNSUBSCRIBE PLEASE!!!!!
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