Neophyte
•
1 Message
•
104 Points
Mystery file reported as no threat
I keep getting these Trend popups that say something like "no threats found in cd49725f-0221-4cf3-85d3-ca9e68d2c2df" (this is the latest one). I've not clicked on or otherwise downloaded any files. Is my machine infected with malware?
tm_rochelle
Legend
•
644 Messages
•
11.3K Points
1 m ago
Hi phillight2000,
To further check this, can you please provide us the following information:
1. Trend Micro Security version:
2. Exact Error message if any
3. Screenshots of the problem if possible
Awaiting for your response.
- TM_Rochelle
0
agrier1972
Neophyte
•
1 Message
•
90 Points
17 d ago
Hi Phillight2000,
I have been getting the same popup messages, but the numbers are different every time and it is impossible to snap a pic of it because I am either in a game or working on a Word document etc.. before I can get to it. I thought by clicking on it, but would stop it from going away, but it does not.
1
0