hg's profile
Neophyte

Neophyte

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6 Messages

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252 Points

Friday, November 17th, 2017 4:05 PM

Closed

How to temporary disable protection?

how ttotemporary disable protection>

Accepted Solution

Official Solution

Brand User

Trend Security Expert

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844 Messages

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33.8K Points

2 years ago

Hi everyone!

Here are the updated steps on how to Temporary Disable Trend Micro Protection

(a) Trend Micro Diagnostic Toolkit

(b) Taskbar notification area

Please be reminded that by doing so, you will be vulnerable to threats. Don't forget to turn it back on!

TM_Kree

485 Messages

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10.6K Points

6 years ago

Hello hg ! Welcome to the community!

We understand that you wish to temporarily disable the Trend Micro protection. Please be reminded that by doing so, you will be vulnerable from threats.

To help you with this, you may try opening the Trend Micro Diagnostic toolkit by pressing and holding the Windows Key and hitting the R key to open the Run command.
On the field, kindly type in supporttool.exe. If it asks for permission that it will be making changes, please proceed with Yes, or OK..

Once the tool is open, proceed with the Tab C (Uninstall) and there should be a button that says Stop All Components. This will disable the Trend Micro program and you just need to click on the Start All Components button on the same tool to have it enabled again.

Hope this helps.

Trend Micro Home Users Community

Neophyte

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6 Messages

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252 Points

great solution
thanks

Neophyte

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6 Messages

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252 Points

beautiful solution.
thanks

 Superstar

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376 Messages

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7.3K Points

Hi hg,

It's so nice that we were able to help. Do not hesitate to post again if you have questions or inquiries. 

Have a wonderful day! 

Trend Micro Home Users Community

1 Message

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114 Points

wow that is extreme most programs simply have a button to press. Something for me to consider at renewal time  

 Superstar

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498 Messages

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9.5K Points

Hi, admin. The simplest way is to do what Tom Emmelot advised. You can disable the Trend Micro program by right-clicking on the Trend Micro icon in the system tray, then choose "exit".

Elite Solutionist

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1.4K Messages

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33.3K Points

6 years ago

Hi hg,

If you right-click the TM icon in the tray, you can choose "exit"
Later you can start the  program again in the programs list.

Kind regards,
Tom

Neophyte

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6 Messages

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252 Points

wonderful, thanks.

1 Message

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110 Points

It is not my desire to disable your program, but that seems to be my only option due to your program failing !
Brand User

Hustler

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66 Messages

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2.1K Points

hi BP38,

can I confirm if there's any error message or unusual behavior with your trend micro program?

Neophyte

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6 Messages

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252 Points

yes

Neophyte

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6 Messages

 • 

252 Points

yes

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