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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

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Conversations

Recent Conversations
Conversations 1 - 20 of 4053
Photo of perrdise
SPAM
SPAM no blocked. I've used TREND for many years and I've been very happy.  Just now I received a warning and my computer blocked. I rang ...
  • 1 me too
  • 1 reply
  • Question
Photo of sharryn
Dark Web Question
I received the following email in my span box: A Smitty from the Dark Web saying he has access to my account and wants over $600 to dele...
  • 1 me too
  • 1 reply
  • Question
Photo of smygan42
Renewing subscription
I just want to renew my subscription.  I have been a client of TM for many years - why make it so difficult?  Your renewal reminder email...
  • 1 me too
  • 1 reply
  • Problem
Photo of Greg
2019 Trend renewal install
Renewed Trend and now have 2 of the same computer where it askes you to protect another device. One is activated with this upgrade, and t...
  • 1 me too
  • 3 replies
  • Question
Photo of greg
WINDOWS DEFENDER UPDATE
We are using WFBSS and since i installed the software, windows defender stop sending updates already. i want TM working to protect my com...
  • 1 me too
  • 1 reply
  • Question
Photo of lvez
Access Problem
I have problem accessing some of the websites like Qantas, as your program prevents it. How can I temporarily switch it off? Or perhaps t...
  • 1 me too
  • 1 reply
  • Problem
Photo of cwsmith1
"power-shell x"
I keep getting pop ups asking if I want to block "power-shell x" . Since I do not know what that is, but I suspect it is a Trojan Horse, ...
  • 1 me too
  • 1 reply
  • Question
Photo of pns
KB4493509
Windows 10 x64 failed to install "2019-04 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4493509)". The PC contin...
  • 1 me too
  • 1 reply
  • Problem