tm_mhir's profileBrand User
Trend Security Expert

Trend Security Expert

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3 Messages

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170 Points

Monday, February 26th, 2024 6:28 AM

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Important Announcement: Trend Micro Password Manager Server Maintenance

Hello, Trend Micro Community!

 

We would like to inform you about an upcoming server maintenance session for Trend Micro Password Manager. Please take note of the following details:

 

Maintenance Schedule:

  • Start: 02/26/2024 21:00 UTC+8
  • End: 02/27/2024 1:00 UTC+8

Expected Impact:

During this period, users may experience the following:

  • Inability to sign in to the Password Manager.
  • Possible encounter with a popup displaying an error code.

Important Notes:

  • Users who are currently signed in will still have access to local functionalities. This includes the ability to edit, view, and add passcards and secure notes.
  • Any data modifications made locally will be synchronized with the server once the maintenance is completed.

Action Required:

Upon the conclusion of the maintenance on 02/27/2024 at 1:00 UTC+8, we advise all our users to attempt signing in to the Password Manager again.

We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance the security and functionality of our products and services.

 

Thank you for your cooperation.

 

Official Response

Brand User

Trend Security Expert

 • 

3 Messages

 • 

170 Points

5 months ago

Hi Trend Micro Community,

We're pleased to inform you that the scheduled server maintenance for Trend Micro Password Manager has been successfully completed.

You can now resume using Trend Micro Password Manager as usual. 

Should you have any further questions or concerns, comment down below. Thank you for your cooperation and understanding.

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