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PC Security

Get help with Trend Micro Security for Windows PC version: Premium Security, Maximum Security, Internet Security and Antivirus plus Security

5.5K

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I need to shutdown the 'Trend Micro Solution Platform' service.

Since renewing I received an updated version.This version will not let me stop the 'Trend Micro Solution Platform' service or flag it for a manual sta

Problem

358

2

Fraud Buster

I too would like to turn off Fraud Buster. Since I activated it, I get more unwanted and not trusted emails. I don't see the benefit.

 posted 

2 days ago

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Last response by 

alyssa_alonzo 

8 hours ago

Problem

21

4

0

cannot run full scan seems to stall at about 55% and cant get scan to continue

running full scan goes fine until about 50% then get message scan running slow followed directions for stopping scan and re-running but it has been al

 posted 

21 hours ago

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Last response by 

reine_roque 

20 hours ago

Problem

9

1

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SECOND DEVICE PROTECTION

The trend protection ceased on my second device for my wife. How do I fix this please?

 posted 

a day ago

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Last response by 

krizia_rosales 

a day ago

Question

19

1

All Microsoft Windows 10 updates remove my Trend Micro anti viru

All Microsoft Windows 10 updates remove my Trend Micro anti virus. Is it because Microsoft want me to only use their products? it is very frustrating

 posted 

2 days ago

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Last response by 

reine_roque 

2 days ago

Problem

32

1

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PayGuard default browser is incorrect

Where do you set the default browser in TM? When I open PayGuard, it defaults to IE even though my default browser is FF.

Question

66

5

Accepted Solution

secure erase deletes files before confirmation

on two separate occasions today, right clicking a file/folder and clicking 'delete with secure erase' makes the file/folder disappear before

 posted 

4 days ago

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Last response by 

reine_roque 

4 days ago

Problem

31

1

0

Trend Micro Check - Your 24/7 cybersecurity companion is at your service now!

Trend Micro Check is now available on Messenger, WhatsApp, and Chrome web store 🎉  Simply send anything suspicious to Trend Micro Check &mdash

Article

79

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Continuous Protection Plan annoying daily pop-ups

How do you disable the almost daily pop-ups of this Continuous Protection Plan crap?  I have a 3 year subscription I don't need to be HARASSED da

 posted 

2 years ago

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Last response by 

katherine_turqueza 

6 days ago

Problem

47

4

Trend Micro Maximum Security not opening

I am unable to open Trend Micro Maximum Security.I have had to installed Trend Micro a number of times because just after I installed it I can open up

Problem

110

7

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