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Why s SysWOW64 being blocked?

C:\Windows\SysWOW64 (powershell) is being blocked every morning.

Question

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 • PC Security

66

4

0

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Closed

Expired Subscription

Received msg that subscription has expired but it should renew automatically. What is the problem?

Problem

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Resolved

 • Mobile Security for iOS

72

3

0

Accepted Solution

Closed

Fraud buster

Fraud buster Doesn’t work with iMessages. It keeps telling me to activate SMS and Mobile Security which I have done multiple times and still does not scan any of my iMessages how can I fix it or give trend micro mobile a good rating

Problem

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Resolved

 • Mobile Security for iOS

129

1

0

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Closed

new laptop

need to download TM on new laptop

Question

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Answered

 • PC Security

23

1

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Closed

Comodo Firewall Free compatibility with Trend Micro Maximum Security

Hi! Is Comodo Firewall Free compatible with Trend Micro Maximum Security? https://personalfirewall.comodo.com/

Question

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Answered

 • PC Security

104

2

Official Solution

Closed

Strange trend pop up about downloaded files

When I open Chrome for the first time on log in, I have a trend pop up that comes up telling me that there are no threats found in some downloaded files. It lists the files, but these are not files I have downloaded. I can't find them when I search the file names in my computer. Any suggestions?

Question

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Answered

 • PC Security

136

2

0

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Closed

Issue with VPN on iOS 15.

I have noticed there is a significant performance drop when using the VPN feature in Trend Micro. Websites load much slower than without VPN.  Is there a resolution to this issue or can I enable parental controls without VPN?

Question

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Answered

 • Mobile Security for iOS

177

3

0

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Login problems on Facebook through mobile security trend.

Can’t log into Facebook through mobile security trend micro. Update is Facebook reply. Been going on a long time.

Question

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Answered

 • Mobile Security for iOS

58

2

Accepted Solution

Closed

Green Highlighting - how to turn off

Hi, how can I turn off the green highlighting of links? I find it very annoying especially while trying to proofread emails I'm sending to clients!

Question

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Answered

 • PC Security

397

1

Accepted Solution

Closed

iCoreService high CPU load and logfile shows database disk image is malformed in "SELECT inode FROM census_cache WHERE inode=

Good morning,i had some times very high CPU loads while Trend Micro is active on my Macbook Pro (BigSur 11.2.3).Researching the root cause get me to the logfile and there are a lot of error messages ( > 10/s) like:Process iCoreServicedatabase disk image is malformed in "SELECT inode FROM cen

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 • Mac Security

2.3K

1

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Trend Micro is Acting Strange

I recently downloaded Windows 11, I don't know if that is the issue but what has been going on with my Trend Micro is really strange. There is a window of time in which I turn on my computer and Trend Micro works properly, then two minutes later it turns off and Windows gives me a reminder to turn o

Problem

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Resolved

 • PC Security

234

3

Accepted Solution

Closed

On startup taskbar icon won't go away

Hello,Usually after starting my computer the Trend icon appears for a moment on the taskbar and then disappears.For about a week now the taskbar icon won't go away. When I left click on it nothing appears on my desktop. I can right click the icon and close it but I'd rather not have to go through th

Problem

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Resolved

 • PC Security

551

18

Brand User
Brand User
Brand User
Brand User

Hi jshp,Sorry to hear about your experience. Can you check if you have added the whole folder of the program in the exception list? You may also try this solution:1. Show hidden files and folders.2. Add C:\Program Files\WindowsApps\Microso

 commented 

3 years ago

 to the conversation: 

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age of empires definitive edition crashing

ihave been experiencing the known problem regarding age of empires definitive edition crashing because of Trend Micro and have tried adding the folder to the exception list yet the issue keeps happening.

Problem

Brand User

Hi kmil2560 and welcome to the community!I think you mean that Google maps and "whereis" aren't working correctly when TM is on? Have you tried disabling the Trend Micro program to see if it interfering with the websites mentioned:Disabling or e

 commented 

5 years ago

 to the conversation: 

0

0

MAPS or directions

I am trying to connect to google maps or "whereis" for directions and no maps are showing - I cannot see any exceptions in the security report.

Question

Brand User

Hi lizlogan51, ​ That's good to know. This would explain the system maintenance that we had recently. ​ If you have any other questions, feel free to post it here. ​ ~Pia

 to the conversation: 

0

No longer receiving updates

About a week ago, all notifications from the forum just stopped. How do I get the notifications back again?

Problem

Brand User
Brand User

Hi StevenBadeau,   Welcome to Trend Micro Community.We tried to replicate the issue here on our end. Jacsdergisi.com is a malicious website categorized as Pornography, Trend Micro should block it.May I ask what is the version of Trend Micro

 commented 

3 years ago

 to the conversation: 

0

I have a virus or malware trend did not block: Jacsdergisi.com. Help!

I have a virus or malware trend did not block: Jacsdergisi.com. I'm getting this message: Defender protected your PC! Click to see detailed report. Google Chrome - jacsdergisi.com

Problem