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Unable to Upgrade to Newest Version of Trend Micro for Mac - Serial Number Won't Work

Hello,I've just updated to Big Sur (iOS 11.0.1) on my Mac. Trend Micro informed me via a pop-up that I need to update to the latest version of the software to support the new OS. I uninstalled the old version (Trend Micro Antivirus 10.0.1686), reinstalled the new version (Trend Micro Antivirus

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Pop up blocker window - Top10answers.com

Everytime I login to my computer and start surfing the internet the trend micro block window pops up and tells me that a web site from Top10answers.com... is now blocked. I select the ok option and then the window goes away. However the problem still is there because I will continue over time get th

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Is there a "manual" for Cleaner Pro One? How do I use the information on the disk map?

I ran the disk Scan and now I have no idea what to do with the information. Is this like a defragger program but I have to choose what to delete?  Is there a source with instructions as I have limited knowledge on computers? Thanks.....

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Fraud buster

Fraud buster Doesn’t work with iMessages. It keeps telling me to activate SMS and Mobile Security which I have done multiple times and still does not scan any of my iMessages how can I fix it or give trend micro mobile a good rating

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Expired Subscription

Received msg that subscription has expired but it should renew automatically. What is the problem?

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Upgrade of license from 1 device to multiple

Hi, I have just bought another laptop for home (Windows 10) and am looking to upgrade my Maximum Security license from 1 device to 2 (or 3 which is the next level). Your team in the chat could only recommend to buy another license. Are you offering anything to upgrade the package I have subscribed

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HouseCallX process running in background after deletion

Hi, I run a scan with Trend Micro Housecall, the free tool without installation. After the scan I deleted the executable and found the logs, updates and other folders inside appdata/local/temp. I run CCleaner to delete the temp files but one folder in particular remained present. I tried manua

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Why s SysWOW64 being blocked?

C:\Windows\SysWOW64 (powershell) is being blocked every morning.

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Trend Micro is Acting Strange

I recently downloaded Windows 11, I don't know if that is the issue but what has been going on with my Trend Micro is really strange. There is a window of time in which I turn on my computer and Trend Micro works properly, then two minutes later it turns off and Windows gives me a reminder to turn o

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Cannot Add Applications to the Trusted Apps List

Want to know how to Add Applications to the Trusted Apps List Product: Trend Micro MobileSecurity Version: 12.6.0 Last update pattern: 2.173.00 - updated 2021-06-18 Attempted to add to Trusted Apps list per help at: https://helpcenter.trendmicro.com/en-us/article/TMKA-19078 Add Applications

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Login problems on Facebook through mobile security trend.

Can’t log into Facebook through mobile security trend micro. Update is Facebook reply. Been going on a long time.

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The local trusted information database is corrupted.

Apex One Plug-ins Apex One Data Protection install I get an error when I click.C:\Program Files (x86)\Trend Micro\Apex One\PCCSRV\Web\Service\AU_Data\AU_Log\TmuDump when i look i see this error"ActiveUpdate was unable to verify                   &nbs

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Local SMS scan ?

hello, I would like to know if the scans (sms, on iOS and emails via desktop app) are carried out locally only? is data transmitted to your servers? thanks in advance.

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WebGuard

I am trying to activate WebGuard on my Android NOKIA 8.3 5g phone I tapped on WebGuard to allow permissions DRAW over other apps is ON, and I can not deactivate it ACCESSIBILITY is off and I can not select it to turn it on. Please help. Kitty Kincaid kittykincaid@hotmail.com

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Names of protected devices don't match (Windows vs Trend Micro account)

I have TrendMicro Max Protection with 5 devices available, and it is running, up to date, on 3 devices. But, the names for protected devices, in my Trend Micro account, do not match the names shown in Windows for the PCs that (actually) run the program. One name matches; 2 other devices are protecte

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Comodo Firewall Free compatibility with Trend Micro Maximum Security

Hi! Is Comodo Firewall Free compatible with Trend Micro Maximum Security? https://personalfirewall.comodo.com/

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full scan

trying to start a full scan will not start help

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secure erase deletes files before confirmation

on two separate occasions today, right clicking a file/folder and clicking 'delete with secure erase' makes the file/folder disappear before the confirmation dialogue shows up, then clicking either yes or no has no effect.it seems to be moving the file/folder to an unknown location, rather

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error #95000607

tried to add my iPad and cant this comes up

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Strange trend pop up about downloaded files

When I open Chrome for the first time on log in, I have a trend pop up that comes up telling me that there are no threats found in some downloaded files. It lists the files, but these are not files I have downloaded. I can't find them when I search the file names in my computer. Any suggestions?

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