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Neophyte

Neophyte

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2 Messages

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180 Points

Thu, Jun 3, 2021 7:44 AM

Latest TrendMicro program

I renewed my subscription to the latest version.  Now I can't seem to find out how to get secure erase enabled.  My old subscription had that feature.  Is that feature no longer available?

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Accepted Solution

Brand User

Prodigy

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471 Messages

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5.9K Points

3 m ago

Hi, veryoldncranky.

 

The Secure Erase feature of your Trend Micro Security software deletes files and prevents deleted files from being recovered. You can locate this feature on the program by following the steps on the link below:

 

How to use Secure Erase (Trend Micro Security for Windows)

 

Let us know if you need further assistance.

 

- TM_Kim

Neophyte

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2 Messages

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180 Points

Thanks so much Kim, for you quick response.  I had one of those DUH moments after seeing your response.  

Brand User

Prodigy

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254 Messages

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4.7K Points

3 m ago

You're welcome, veryoldncranky.

 

Please don't hesitate to reach out if you need further assistance.

 

- TM_Angelo