D
Neophyte

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2 Messages

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Thu, Feb 3, 2022 12:42 AM

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Login problems on Facebook through mobile security trend.

Can’t log into Facebook through mobile security trend micro. Update is Facebook reply. Been going on a long time.

Accepted Solution

Legend

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695 Messages

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12.3K Points

5 m ago

Thank you for your response, dsebetka

 

Trend Micro Mobile Security version 12.1.1 has been released. Please try updating your Trend Micro Mobile Security app and check if the issue still persists. Here's how: 

 

How to upgrade Mobile Security for Android to the latest version

How to upgrade Mobile Security for IOS to the latest version

 

Let us know if you need more help.

- TM_Rochelle

This comment was created from this reply
Brand User
tm_cathy

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9.3K Points

5 m ago

Hi, d.sebetka!

 

Welcome to Trend Micro Home Users Community.

 

This is happening because of the new pattern update of Facebook. We'll let our team know so they can check and evaluate. Also, we would like to know what version of Trend Micro Mobile Security is installed. Here's how you can check:

  • Open the Mobile Security app
  • Go to Settings > About

- TM_Cathy

Neophyte

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2 Messages

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170 Points

@tm_cathy​ thanks Cathy. Mobile security app. 9.6.1149

Legend

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695 Messages

 • 

12.3K Points

Thank you for your response, dsebetka

 

Trend Micro Mobile Security version 12.1.1 has been released. Please try updating your Trend Micro Mobile Security app and check if the issue still persists. Here's how: 

 

How to upgrade Mobile Security for Android to the latest version

How to upgrade Mobile Security for IOS to the latest version

 

Let us know if you need more help.

- TM_Rochelle

This reply has been converted into a comment

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