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Threat Cleanup Minor Error
Hello,I am reporting a minor cleanup issue.The highlighted item is a threat that was cleaned, but apparently, not entirely. It was initially not detected, but was then reclassified after my submission.The startup item should have been removed. The registry entry is located in HKEY_CURRENT_USER\SOFTW
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PC Security
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send samples
Good Morning. Where can I find a link to submit samples not detected by Trend subscriptions? Soon I will test the program on the security forum, I would like to know how I can send
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PC Security
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Trend Micro is no longer rating links in Chrome (Windows 10 machine)
Trend Micro is not rating any links anymore, no matter what I do. I've checked the similar posts and tried the solution that shows up in one of them (open the add on, disable, restart browser, enable addon, restart browser) and it did nothing. The other post that's a "hot fix" provides a link that l
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PC Security
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Password Manager
Is Password Manager included in the package of TREND MICRO MAXIMUM SECURITY?
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Password Manager
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Hacked since installed security
Since installing the mobile security software on my phone my FB, Instagram, google have all been hacked multiple times?
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Mobile Security for iOS
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Trend Micro not working for Mac - im running big sur
Hi, I installed Trend Micro Anti-virus for mac but it does not seem to be working. There's a red cross on my trend micro platform. When I tried to scan my mac, it says 0/0 files scanned for the last 30 mins. The app is updated to the latest version.
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Mac Security
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should microsoft firewall be on or off while running Trend
should Microsoft Firewall be on or off while Trend is on
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PC Security
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Trend Micro Wants to Update but Can't
Recently my Trend Micro Internet Security prompted me to update but it wont let me. I have scanned for viruses or malware and there isn't any, I am on a working internet connection and I don't have any other internet security software on my computer. When I press the button it will start to search f
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PC Security
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Major Issue: Phone Lock ; Mobile Security for Android V 12.2.0
Dear Support Team,a few days ago I just wanted to change the SD storage card within my Galaxy S10 - while having the sim protection enabled. SIM and storage card are on the same SIM tray.This caused the lock of the phone. Without expecting that I was really boned; having the relevant asked passphras
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Mobile Security for Android
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Trend desktop App brilliant, Trend Mobile Pain in the (0) butt about to remove it.
I use trend Max on all my desktops and recommend it to all other PC users, but Trend mobile gives me messages all day ling telling me I need to give more access to more things but does not tell me what. I don't give access to things like My Microphone, my Camera, or anything confidential, I also don
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Mobile Security for Android
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Add security to my iPhone and iPad
Adding devices to my iPhone and iPad
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Mobile Security for iOS
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Man icon
Every time I turn on web guard, I get this little man icon in bottom right corner of phone. It is in the way, not movable and gets touched often because it's beside my navigation buttons. When accidentally touched it turns web guard off or on depending on last touch. I selected d
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Mobile Security for Android
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Checkbox shown on half
Hi trend on Samsung S8 device the checkbox's in settings are shown in half on the edge of the screen...please fix it!
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Mobile Security for Android
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Trend Micro scan
I just received a warning message that my Trend Micro scan is running too slow.
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PC Security
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KeyFreeze rootkit
i installed "KeyFreeze" and even though it got a bad rating on virustotal, i foolishly installed ittrend micro and virustotal don't detect the rootkitafter installing, it phones home to a server if it thinks it won't be detected, then windows update is modified to install a bios
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PC Security
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Delete Files in the quarantine
I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thanks.
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PC Security
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Running Maximum Security and Password Manager on Windows 11
I purchased a new Microsoft Surface Go 3 and wanted to protect the device which is running Windows 11. I tried, but I cannot install the software unless I disable S mode. I don't think that is a good idea. What am I doing wrong?
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PC Security
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Can't block youtube even though I have blocked it in the website filter
I've blocked youtube in the website filter but it continues to allow access to this website. Using MS Edge browser
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PC Security
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"please connect to the internet to maintain protection"
Trend for some reason disconnects from the internet and the icon has a yellow dot on it, if I hover the mouse over it, the message say "please connect to the internet to maintain protection"But I am connected to the internet, I don't have any connection issues, it only Trend Micro that wont update o
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PC Security
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Email Defender
It has been only recently that I am getting a message on my screen while in email. The message says: "Email Defender cannot work. If you keep seeing this message, click here for more details. When I click on the here link, a download tab appears on the bottom of my scree
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PC Security