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Password Manager

Is Password Manager included in the package of TREND MICRO MAXIMUM SECURITY?

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71

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Trend Micro PC Health Check-Up Doesn't Detect Temporary Files

Hi,From the Trend Micro settings I am left with the impression that it should be cleaning temporary files, recycle bin contents and browser caches automatically.I've ran the tool many times, but it doesn't seem to detect anything, even though %temp% directory for example is quite overwhelm

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"please connect to the internet to maintain protection"

Trend for some reason disconnects from the internet and the icon has a yellow dot on it, if I hover the mouse over it, the message say "please connect to the internet to maintain protection"But I am connected to the internet, I don't have any connection issues, it only Trend Micro that wont update o

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89

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Pay Guard deletes cart

Whenever I open an online order page in Pay Guard, my cart has been emptied even though the goods I've ordered are still in the cart in the non-Pay Guard page. This defeats the purpose of Pay Guard and means I have to disable Data Theft Protection temporarily so that I can pay in the non-Pay Gu

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50

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Phishing attempts

I have as of today two phishing attempts on subscription renewals for services I do not subscribe to. Is there a place I should forward these attempts for further investigations? Buford

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37

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Multiple pages opening in PayGuard

Does PayGuard have to open a new tab for every action or procedure I make within a single banking session? It never used to. I used to be able to open PayGuard, log into my bank and it would stay on the same tab. Now I get up to 6 or 7 tabs opening up. Very annoying.

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339

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KeyFreeze rootkit

i installed "KeyFreeze" and even though it got a bad rating on virustotal, i foolishly installed ittrend micro and virustotal don't detect the rootkitafter installing, it phones home to a server if it thinks it won't be detected, then windows update is modified to install a bios

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86

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Hacked since installed security

Since installing the mobile security software on my phone my FB, Instagram, google have all been hacked multiple times?

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320

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Can't block youtube even though I have blocked it in the website filter

I've blocked youtube in the website filter but it continues to allow access to this website. Using MS Edge browser

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181

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dark mode

Hello, a suggestion for Trend Micro. Add a dark mode option to the interface.

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56

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send samples

Good Morning. Where can I find a link to submit samples not detected by Trend subscriptions? Soon I will test the program on the security forum, I would like to know how I can send

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46

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Man icon

Every time I turn on web guard, I get this little man icon in bottom right corner of phone. It is in the way, not movable and gets touched often because it's beside my navigation buttons.  When accidentally touched it turns web guard off or on depending on last touch.   I selected d

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328

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Installation error message

On the 2nd computer it will not install. I get the message: Program Compatibility Assistant This app can’t run on this device Trend Micro Security This app can’t run because it causes security or performance issues on Windows.  A new version may be available. Check with your software provi

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248

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Running Maximum Security and Password Manager on Windows 11

I purchased a new Microsoft Surface Go 3 and wanted to protect the device which is running Windows 11. I tried, but I cannot install the software unless I disable S mode.  I don't think that is a good idea.  What am I doing wrong?

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374

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Email Defender

It has been only recently that I am getting a message on my screen while in email. The message says: "Email Defender cannot work.  If you keep seeing this message, click here  for more details.  When I click on the here link, a download tab appears on the bottom of my scree

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562

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Can I use trend micro license after reinstall?

Can I reinstall trend micro license key after formatting my pc?

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57

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Disable or Turn Off Pay Guard

Every time I open Amazon, it opens, and then it re-opens in Pay Guard. It only does this with Amazon.  I don't want to use Pay Guard at all.  How do I turn it off?  At the very lease how can I turn it off or disable it for Amazon only?

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969

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Suspicious File Blocked when building / running code in VS2019.

I keep getting a Suspicios File Blocked message everyting I build and run an application I am running in VB.net in Visual Studio 2019 even though I have made the folder an exception for Trend Micro not to scan in real time.Originally I had the source code on my NAS server and all was well but the bu

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252

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Delete Files in the quarantine

I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thanks.

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477

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Trend Micro Wants to Update but Can't

Recently my Trend Micro Internet Security prompted me to update but it wont let me. I have scanned for viruses or malware and there isn't any, I am on a working internet connection and I don't have any other internet security software on my computer. When I press the button it will start to search f

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