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Add security to my iPhone and iPad

Adding devices to my iPhone and iPad

Question

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Answered

 • Mobile Security for iOS

90

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0

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Checkbox shown on half

Hi trend on Samsung S8 device the checkbox's in settings are shown in half on the edge of the screen...please fix it!

Problem

 • Mobile Security for Android

35

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0

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Closed

Installation error message

On the 2nd computer it will not install. I get the message: Program Compatibility Assistant This app can’t run on this device Trend Micro Security This app can’t run because it causes security or performance issues on Windows.  A new version may be available. Check with your software provi

Question

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Answered

 • PC Security

200

2

0

Accepted Solution

Closed

dropbox desktop app

I have configured Dropbox to have the app going in the system tray whenever I am working on my HP PC laptop. However it always closes within an hour or two and I have to consciously start it again to get any syncing to continue. Support says to check the firewall but I cant see what I'm suppos

Question

 • PC Security

66

2

0

Accepted Solution

Closed

Suspicious File Blocked when building / running code in VS2019.

I keep getting a Suspicios File Blocked message everyting I build and run an application I am running in VB.net in Visual Studio 2019 even though I have made the folder an exception for Trend Micro not to scan in real time.Originally I had the source code on my NAS server and all was well but the bu

Question

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Answered

 • PC Security

162

2

0

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Closed

Can't block youtube even though I have blocked it in the website filter

I've blocked youtube in the website filter but it continues to allow access to this website. Using MS Edge browser

Question

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Answered

 • PC Security

152

1

0

Accepted Solution

Closed

Can I turn off the Mute Mode is Off notification?

Every time I exit fullscreen, I get a notification saying "Mute Mode is Off". Note that I am a gamer and likes playing in fullscreen, and there are some games that immediately minimize upon Trend Micro giving me the notification/stop being focused on the window and interrupt the game until I dismiss

Question

 • PC Security

200

1

Accepted Solution

Closed

Hacked since installed security

Since installing the mobile security software on my phone my FB, Instagram, google have all been hacked multiple times?

Question

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Answered

 • Mobile Security for iOS

273

2

0

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Closed

Running Maximum Security and Password Manager on Windows 11

I purchased a new Microsoft Surface Go 3 and wanted to protect the device which is running Windows 11. I tried, but I cannot install the software unless I disable S mode.  I don't think that is a good idea.  What am I doing wrong?

Question

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Answered

 • PC Security

253

3

Accepted Solution

Closed

Man icon

Every time I turn on web guard, I get this little man icon in bottom right corner of phone. It is in the way, not movable and gets touched often because it's beside my navigation buttons.  When accidentally touched it turns web guard off or on depending on last touch.   I selected d

Question

 • 

Answered

 • Mobile Security for Android

278

2

Accepted Solution

TM Mobile Security link security

Hi,I would like to know if TM Mobile Security offers protection against whatsApp and sms protection from scams etc.

Question

 • Mobile Security for Android

31

1

Accepted Solution

Closed

Trend desktop App brilliant, Trend Mobile Pain in the (0) butt about to remove it.

I use trend Max on all my desktops and recommend it to all other PC users, but Trend mobile gives me messages all day ling telling me I need to give more access to more things but does not tell me what. I don't give access to things like My Microphone, my Camera, or anything confidential, I also don

Question

 • Mobile Security for Android

195

5

0

Accepted Solution

Closed

Multiple pages opening in PayGuard

Does PayGuard have to open a new tab for every action or procedure I make within a single banking session? It never used to. I used to be able to open PayGuard, log into my bank and it would stay on the same tab. Now I get up to 6 or 7 tabs opening up. Very annoying.

Problem

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Resolved

 • PC Security

282

3

0

Accepted Solution

Closed

Trend Micro is no longer rating links in Chrome (Windows 10 machine)

Trend Micro is not rating any links anymore, no matter what I do. I've checked the similar posts and tried the solution that shows up in one of them (open the add on, disable, restart browser, enable addon, restart browser) and it did nothing. The other post that's a "hot fix" provides a link that l

Question

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Answered

 • PC Security

57

1

0

Accepted Solution

Closed

Regarding privacy on Facebook, if I choose Friends only will that include groups I belong to?

Out of nowhere this Privacy Scan thing appears and shows my info available to the Public. If I choose Friends, will that include Groups I belong to on Facebook? I certainly want to be able to find new Friends, join new Groups and those people able to see my posts. Thank you.

Question

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Answered

 • PC Security

42

1

0

Accepted Solution

Closed

how to prevent adware pop up windows at the bottom right during PC start up

Everytime, during PC start up, I had this PDF Architect advertising window pop up at the bottom right screen. I tried to disable the PDC Arcitect but I did not find this app in the start up list. Is trend Micro program able to help to prevent this type of adware?

Question

102

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Accepted Solution

Closed

Chrome and MS Edge and network not working with Maximum Security v17

The computer has been running very slow since the last updates of Maximum Security v17. Chrome and Edge hardly turn on. There is heavy traffic on the network ("akamaitechnonogies.com"). I cannot reach your support service. Whatever the error in the application left me in a difficult situat

Problem

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Resolved

 • PC Security

104

7

Accepted Solution

Closed

new laptop

need to download TM on new laptop

Question

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Answered

 • PC Security

26

1

Accepted Solution

Closed

17.7 varsion

My Trend Micro seems to have entirely disappeared from my computer. I have no protection!  What is going on????

Problem

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Resolved

 • PC Security

38

3

0

Accepted Solution

Closed

Changement de type de License

Bonjour, Juste avant la fin de l'abonnement nous sommes passé d'une licence 3 postes à 5 postes en renouvelant l'abonnement. Après quelque jours toujours impossible de protéger plus de 3 postes. Dans l'attente d'un retour Cordialement.

Question

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Answered

 • PC Security

20

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0