Neophyte
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2 Messages
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120 Points
Trend Micro not working for Mac - im running big sur
Hi, I installed Trend Micro Anti-virus for mac but it does not seem to be working. There's a red cross on my trend micro platform. When I tried to scan my mac, it says 0/0 files scanned for the last 30 mins. The app is updated to the latest version.
Accepted Solution
tm_kath
Trend Security Expert
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766 Messages
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15.4K Points
2 years ago
Hi @jennjsy,
Welcome to Trend Micro Home Users Community!
I can see that you are using version 10 of the Trend Micro program. We already have version 11. Kindly install version 11 then let us know the issue will persist.
Here is a guide on how to get the latest version:
How to install Antivirus for Mac
I hope this helps.
- TM_Kath
0
jennjsy
Neophyte
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2 Messages
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120 Points
2 years ago
Dear tm_Kath,
I reinstalled and it worked fine. BIG Thank you!
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