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Neophyte
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5 Messages
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310 Points
Trend Micro Wants to Update but Can't
Recently my Trend Micro Internet Security prompted me to update but it wont let me. I have scanned for viruses or malware and there isn't any, I am on a working internet connection and I don't have any other internet security software on my computer. When I press the button it will start to search for updates then I get immediately stopped by a strange notification. It gives me absolutely no details about what is going on and I can't find anyone else with the same problem. Please help.
![](https://prod-content-care-community-cdn.sprinklr.com/e3524b58-3f1e-4dbc-8cf7-704e4fc87dec/Screenshot20211017215234-379c0857-dba9-429b-b680-a140d1db6d50-712400320.png)
Accepted Solution
tm_angelo
Superstar
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445 Messages
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8.6K Points
3 years ago
Hi winkelmanfamily,
To help you on your concern, I would like to ask further description and explanation of the symptoms you are experiencing. Please let us know what happened and on what part did you encounter the problem
Also try to follow these steps and check if the issue will persist:
Let us know of its results here on the same thread. Thanks
-TM_Angelo
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tm_angelo
Superstar
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445 Messages
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8.6K Points
3 years ago
Thank you for the reply winkelmanfamily, feel free to message us if you need any more help!
-TM_Angelo
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