Saga's profile
Hustler

Hustler

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23 Messages

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1.4K Points

Friday, July 29th, 2022 12:26 AM

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send samples

Good Morning. Where can I find a link to submit samples not detected by Trend subscriptions? Soon I will test the program on the security forum, I would like to know how I can send

Accepted Solution

Brand User

Trend Security Expert

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866 Messages

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34.9K Points

2 years ago

Hello there, @Saga!

You can submit file samples at this Trend Micro website False Detection/Re-Classify Requests. The file size limit is less than  12MB.

For file samples larger than 12MB, you can submit a ticket thru support and we will give you a unique link where you can upload the sample.

It will look like this:

Hustler

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23 Messages

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1.4K Points

@tm_kree

Thank you very much!
Brand User

Trend Security Expert

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758 Messages

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13.5K Points

It's our pleasure assisting you, Saga. Let us know if you need help. 

 

- TM_Rochelle

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