Saga's profile
Hustler

Hustler

 • 

23 Messages

 • 

1.4K Points

Fri, Jul 29, 2022 12:26 AM

Closed

Answered

send samples

Good Morning. Where can I find a link to submit samples not detected by Trend subscriptions? Soon I will test the program on the security forum, I would like to know how I can send

Accepted Solution

Brand User
tm_kree

Technoid

 • 

571 Messages

 • 

22K Points

4 months ago

Hello there, @Saga!

You can submit file samples at this Trend Micro website False Detection/Re-Classify Requests. The file size limit is less than  12MB.

For file samples larger than 12MB, you can submit a ticket thru support and we will give you a unique link where you can upload the sample.

It will look like this:

Saga

Hustler

 • 

23 Messages

 • 

1.4K Points

@tm_kree

Thank you very much!

Legend

 • 

753 Messages

 • 

13.4K Points

It's our pleasure assisting you, Saga. Let us know if you need help. 

 

- TM_Rochelle

Need Help?

Ask the Community
Loading...