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Procedure to claim my Cash Back Coupon of $100
After renewing my subscription I cannot locate where or how I can claim the Cash back coupon! Any help please as my account does not show how!
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PC Security
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is brondan.com scam?
Yesterday I accessed www.brondan.com without a problem. Today Trend tells me this is a scam site? I can not verify as it is a new site. Did anyone order from brondan.com and did ger what they ordered?
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PC Security
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Reinstalling and Restart Required
Greetings, My Trend Micro stop working and I am having a problem reinstalling Trend Micro. So I tried reinstalling. The installation goes well then is says “Restart Required”. After restarting
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PC Security
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System tuner
I would like to make the shortcut for system tuner on my Android phone, but the app tells me that is already done. But it's not! How could I fix it?
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Mobile Security for Android
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unable to connect to trend micro
Trend Micro Maximum Security cannot update. Continuously returns error "! Unable to connect to Trend Micro".- Have tried connecting to different internet connections and no change.- Subscription still valid- Windows 10
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PC Security
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Botnet Malware notice from Spectrum
Just received a letter from Spectrum (Internet provider) saying "they detected activity from our modem that one or more of your home devices is infected with advanced botnet malware." They want me to "take immediate action to remove the botnet malware by installing Spectrum's An
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PC Security
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Hi memory usage
Trend is using too much memory and preventing other programs from operating normally.
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PC Security
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Too much memory!
The Trend Micro Anti-Malware Solution Platform (PC, Trend Micro Internet Security v11.0) uses a massive amount of memory and percentage of CPU time. In fact, it uses twice the memory of Firefox, which is a known memory hog. My CPU runs way too hot--I keep a desk fan on it. Is there anything I can do
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PC Security
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(VPNs) Proxy One vs. WebGuard vs. Wifi Protection
Hello. What are the differences between VPN Proxy One's VPN, Mobile Security's WebGuard VPN, and Wifi Protection's VPN?
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Mobile Security for iOS
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subscription
Have received notification that my virus protection has expired yet have paid for a year which ends in Jan. with an automatic renewal. do I protection or not. if not I will have to find a new provider
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Mobile Security for Android
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Phishing attempts
I have as of today two phishing attempts on subscription renewals for services I do not subscribe to. Is there a place I should forward these attempts for further investigations? Buford
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PC Security
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Manage folders in Folder Shield
I have a question about managing folders in Folder Shield.How can I add hidden folders to be also protected with Folder Shield? When managing folders those folders are not shown to be selected.If this is at the moment not possible I would suggest to make a change to show those folders also.Thank you
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PC Security
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dropbox desktop app
I have configured Dropbox to have the app going in the system tray whenever I am working on my HP PC laptop. However it always closes within an hour or two and I have to consciously start it again to get any syncing to continue. Support says to check the firewall but I cant see what I'm suppos
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PC Security
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Stop Trend Pop-ups
I keep getting a notification that trend has blocked a site, but I don't want a notification. Trend should run in the background; out of sight, out of mind. Below is a screenshot of the notification. I want to stop these popping up.
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PC Security
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Threat Cleanup Minor Error
Hello,I am reporting a minor cleanup issue.The highlighted item is a threat that was cleaned, but apparently, not entirely. It was initially not detected, but was then reclassified after my submission.The startup item should have been removed. The registry entry is located in HKEY_CURRENT_USER\SOFTW
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PC Security
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Pleasehelpdowloadproduct
Hithere, canyoupleasehelpdowloadproduct Thankyou
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PC Security
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How to turn off annoying Website Blocked pop up message
Hi, i really need to get this pop up notification to stop because I dont have time every 5 mins to click on it. How do we stop it?
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PC Security
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Desktop
My desktop icon for Trend Micro never appeared. How do I get a desktop icon so I can scan when I choose. At the moment I cannot scan.
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PC Security
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Update my phone
I upgraded my account, why won’t my phone show?
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Mobile Security for Android
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Will Trend Micro IDSafe work with no issues in the UK?
Hi,I activated Trend Micro ID Security on my iOS device last night.The app is available in the UK app store, so my question is, will it work with no issues?On your website the service is not available unless I browse the US website. However, it collected the payment successfully and everything looks
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Mobile Security for iOS