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Pleasehelpdowloadproduct

Hithere, canyoupleasehelpdowloadproduct Thankyou

Question

 • PC Security

8

1

0

Accepted Solution

Closed

Pay Gaurd

I would like to disable the paygaurd feature from my computer as i find it extremely annoying when trying to use some websites. i have deleted it from my computer and it is not listed in my browser extension. How can i remove it?

Problem

 • PC Security

86

1

0

Accepted Solution

Closed

Desktop

My desktop icon for Trend Micro never appeared. How do I get a desktop icon so I can scan when I choose. At the moment I cannot scan.

Question

 • 

Answered

 • PC Security

38

2

0

Accepted Solution

Closed

Checkbox shown on half

Hi trend on Samsung S8 device the checkbox's in settings are shown in half on the edge of the screen...please fix it!

Problem

 • Mobile Security for Android

33

5

0

Accepted Solution

Closed

Trend blocking Defender from turning on.

My Trend Micro Security software has expired. I uninstalled it but Microsoft Defender will not turn on. It thinks Trend is still installed. I think it is right. I keep getting a notice to renew subsription.How do I remove Trend completely to turn on Defender?

Problem

 • PC Security

89

2

0

Accepted Solution

Closed

Manage folders in Folder Shield

I have a question about managing folders in Folder Shield.How can I add hidden folders to be also protected with Folder Shield? When managing folders those folders are not shown to be selected.If this is at the moment not possible I would suggest to make a change to show those folders also.Thank you

Idea

 • 

Replied

 • PC Security

50

2

0

Accepted Solution

Closed

Add security to my iPhone and iPad

Adding devices to my iPhone and iPad

Question

 • 

Answered

 • Mobile Security for iOS

71

1

0

Accepted Solution

Closed

Trend Micro scan

I just received a warning message that my Trend Micro scan is running too slow.

Question

 • 

Answered

 • PC Security

27

1

0

Accepted Solution

Closed

subscription

Have received notification that my virus protection has expired yet have paid for a year which ends in Jan. with an automatic renewal. do I protection or not. if not I will have to find a new provider

Problem

 • 

Resolved

 • Mobile Security for Android

36

1

0

Accepted Solution

Closed

Stop Trend Pop-ups

I keep getting a notification that trend has blocked a site, but I don't want a notification. Trend should run in the background; out of sight, out of mind. Below is a screenshot of the notification. I want to stop these popping up.

Question

 • 

Answered

 • PC Security

68

1

0

Accepted Solution

Closed

Trend Micro Security Lite

Hi,Is there a release date for Trend Micro Security Lite? I am currently using TM Maximum Security, will my version(product) auto upgrade to it?Thanks

Question

 • 

Answered

 • PC Security

43

1

0

Accepted Solution

Closed

renewal popup

I'm getting renewal popups telling me to renew now, before my protection runs out tomorrow. Thats great, except my computer is not even a week old, and program says expires 08/06/22. Now i'm left wondering if I made the right choice in anti virus software????

Question

 • 

Answered

 • PC Security

50

1

0

Accepted Solution

Closed

Trend Micro PC Health Check-Up Doesn't Detect Temporary Files

Hi,From the Trend Micro settings I am left with the impression that it should be cleaning temporary files, recycle bin contents and browser caches automatically.I've ran the tool many times, but it doesn't seem to detect anything, even though %temp% directory for example is quite overwhelm

Problem

 • 

Resolved

 • PC Security

69

4

0

Accepted Solution

Closed

Trend Micro not working for Mac - im running big sur

Hi, I installed Trend Micro Anti-virus for mac but it does not seem to be working. There's a red cross on my trend micro platform. When I tried to scan my mac, it says 0/0 files scanned for the last 30 mins. The app is updated to the latest version.

Question

 • 

Answered

 • Mac Security

49

2

0

Accepted Solution

Closed

Update my phone

I upgraded my account, why won’t my phone show?

Question

 • 

Answered

 • Mobile Security for Android

44

1

0

Accepted Solution

Closed

should microsoft firewall be on or off while running Trend

should Microsoft Firewall be on or off while Trend is on

Question

 • PC Security

84

1

Accepted Solution

Closed

Password Manager

Is Password Manager included in the package of TREND MICRO MAXIMUM SECURITY?

Question

 • 

Answered

 • Password Manager

55

1

Accepted Solution

Closed

Trend Micro Wants to Update but Can't

Recently my Trend Micro Internet Security prompted me to update but it wont let me. I have scanned for viruses or malware and there isn't any, I am on a working internet connection and I don't have any other internet security software on my computer. When I press the button it will start to search f

Problem

 • 

Resolved

 • PC Security

101

2

0

Accepted Solution

Closed

Reinstall Trend Micro

I was advised by Acer help desk to restore the factory settings on my new laptop because of a problem. Now I don't have trend micro on my laptop after installing it several weeks ago.  How do I re-install it without having to add it as another 'new device' as it's already listed as a 3rd devic

Question

 • 

Answered

 • PC Security

89

1

0

Accepted Solution

Closed

How to turn off annoying Website Blocked pop up message

Hi, i really need to get this pop up notification to stop because I dont have time every 5 mins to click on it. How do we stop it?

Problem

 • 

Resolved

 • PC Security

77

2

0