Thu, Jun 27, 2019 8:22 AM
3 months ago
Thanks for helping out @davevt31!
You can also check our Help Center for the step-by-step: How to remove Trend Micro protection on a device
3 years ago
9 months ago
I have only one device registered, but there are 5 other devises on the Protected Devices list. None of which I know, and I can't remove.
How can they be removed? What can I do?
I have sent you an email regarding your concern. Please check your inbox and I will assist you from there.
Hello, I also have this issue where I no longer use the old device but it's still in the Protected Devices list. I can't remove it too. Please help!
If you go to your Trend Micro Account, you can manage your devices there. Just highlight the one you want to remove, and a X will show up in the top right corner. Click that to remove the device.