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App not availble
Trying to download new subscription to replacement iPad and it redirects to App Store which says app not available in my country. I have downloaded to my iPhone and android without problem
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Home Network Security
Closed
App will not open lost device protection
Button on app to activate list device protection does not work on iPhone 13
Problem
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Mobile Security for iOS
Misleading and false advertisement
You are guilty of misleading and false advertisement your security defined as maximum security is literally your security with the less security maximum implies has more not has less
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PC Security
I want to stop all notifications except critical ones. I dont want to use mute mode. A permanent stop. Is this possible?
On windows 11 and 10 on different PCs in my household. I have been using Trend Micro for a day and it's already melting my brain with the amount of pop ups. I don't care about how many times you have intervened on my behalf. It's like a needy child wanting to show me every macaroni picture they ha
Problem
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PC Security
I like to update Trend in this loptop because it look like has not protection
I am paying for this service, and I do not see it is working. Then I guess it needs an update.
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Home Network Security
Trend Micro ID Protection March 2024 Release
Trend Micro Community! Exciting News: Trend Micro ID Protection latest update is Here! Enhance your identity security with the latest features in Trend Micro ID Protection. Explore the release notes for a comprehensive overview. Your safety is our utmost priority! B
Announcements
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ID Protection
Closed
My scansnap iX-1600 is being blocked by Trend Micro
I have purchased a replacement desktop scanner (Fujitsu iX-1600} to replace an old, similar scanner ( Scansnap S-1500 ). I had trouble installing it, until I closed Trend Micro (TM), now I can't scan without Trend Micr turned off. The scanner service team advise me that this is a well k
Problem
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PC Security
Closed
Pay Guard - Options in Privacy grayed out
I currently use Brave as my browser and a lot of shopping websites pop up an annoying modal saying Internet Explorer is no longer supported (even though Brave is not IE and based on Chromium). I don't really care since I've never used Pay Guard. However, I cannot disable it. When I go i
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PC Security
Closed
How to unsubscribe from Trend Micro Home User Community
Never signed up for Trend Micro Home Users Community. Click on the "unsubscribe" on notice receive. DOES NOT WORK. HOW DOES ONE UNSUBSCRIBE FROM RECEIVING THESE NOTICES?
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PC Security
Performance Issues: Programs Slowing Down or Becoming Unresponsive when Trend Micro Security is Enabled
Attention Trend Micro Community! What Happened? Customers have reported that apps/programs operate slower when Trend Micro Security is running on their computer, resulting in delays in their usage, and they have also noticed that apps are slower to start up and work compa
Announcements
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PC Security
Does Trend Micro Antivirus provide specific optimizations or compatibility settings for Intel Core i7 laptops?
Hello fellow Trend Micro Community members, I recently purchased a new laptop equipped with an Intel Core i7 processor, and I'm currently in the process of setting up Trend Micro Antivirus for my system. As I'm keen on maximizing both the security and performance of my device, I wanted to inquire i
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PC Security
Does password manager even work>
This thing has been on my computer for awhile. Thought I would try it. Didn't work - there is limited if any info on how to start it, only a worthless video. I put in a ticket and they asked for a bunch of info. didn't have time to do that was yesterday. today I fired
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Password Manager
Antivirus ONE
Some time ago my Antivirus ONE stopped scanning with the annoying 'Antivirus Quit unexpectedly". It will scan Adware but not the files. I have completely remove the app, files and all, and restarted my iMac. I have recently bought a new iMac but it will not work on this one either?? I have Cleaner O
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Home Network Security
Has anyone experienced improved performance and efficiency after deploying an edge server with Trend Micro solutions?
Greetings Community Members, I hope this message finds you well. I am reaching out to inquire about your experiences with deploying Trend Micro solutions, particularly concerning edge server implementation. Our organization is currently considering integrating Trend Micro into our network infrastru
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Password Manager
Beta testing
Hi, i used to be a beta tester for trendmicro. I did not received any more news since 3 years. Is the beta program completely closed ? Many thanks in advance Fabrizio
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PC Security
Data Breach
You had another data breach and exposed my data! We just had a guy calling saying he was trom Trend Mocro, he knew what product we were running, and wanted to help remove and reinstall the software! If you can't secure your own data how can we expect our computers to be safe with your products?
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PC Security
Latest community message
The last message that I received (today) said that I should be running TM Maximum Security V17.8.1192 but when I checked "about software" it tells me that I am running V17.7.1979. Can anyone explain this version discrepancy?
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PC Security
Cleaner One Pro and Trend Micro Cleaner Pro version 6.5.8 - March 2024 Update
Trend Micro Community! Mac users, get ready for the Cleaner One Pro and Trend Micro Cleaner Pro version 6.5.8 (5293) updates! Cleaner One Pro is your all-in-one Mac Clean Master, providing comprehensive disk cleaning and more. It's quick, easy to use, and features an intuitive user int
Announcements
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Mac Security