Official

Accepted

Unanswered

Advanced Filters

Search Results (7.2K)

Activity
Selected Activity
My app on Xiomi system

Hello, I would like to report that the app should not have this VPN system in the Brave browser, because when deleting the app in the background the VPN ends up disabling it and leaving me exposed to a malicious website, So make the app 100% compatible with browsers like Brave. And also in the part

Problem

19

1

0

I need help but when I got on chat there was no place for me to type my ?

I want to protect my new iphone but do not know how to scan. Is there a # I can call for help?

Question

7

1

0

Trend Micro Mobile Security for Android version 16.2 — Now Available!

  Trend Micro Community!   Discover the latest in Trend Micro Mobile Security for Android! Explore enhanced features to keep your devices secure. Check out the release notes for all the details. #AndroidSecurity     Trend Micro Mobile Security version 16.2.0.5098 Release Notes &n

Announcements

415

1

0

TM conflicting messages

Hello, If I download a malicious item in .rar , I get "No threads found in..." only to see , behind my browser page, another message "all threads removed" So, it seem like left hand doesn't know what right hand is doing......

Question

19

1

0

Unable to unsubscribe

I have sought to unsubscribe many times. Please fix this.  I don't need/want notifications.

Problem

24

1

Downloading on new lenovo computer with windows

Trying to download Trend Micro to new Lenovo computer with windows. It will be the 3rd device on my subscription. When i try to open downloaded file, i get a message that windows does not recognize the app and won't download. Any solutions?

Question

44

2

0

How can I update my email address on this forum ?

I’ve asked TM and they can’t seem to help and I’m still getting notifications to an email address that will cease to work soon, so would still like to receive notification on the TM forums but there doesn’t seem to be a way I can update my email address I sign in with my updated email address but n

Question

31

3

0

Accepted Solution

Seeking Help with High-Performance Computing Issue

Hello Everyone, I hope this message finds you well. I'm reaching out to the community because I'm currently facing an issue with my high-performance computing setup, and I'm seeking your expertise and advice. Here's a brief overview of my situation: I have been using a Lenovo high performance comp

Question

35

2

0

Upgrading a 6 device Subcription to a 10 Device Subscription

When I click on the expiry date a window appears that gives me 2 options: first option is a blue button that says renew, 2nd option is a blue button that says Change your serial number. Please clearly identify which button I should click to ensure an upgrade to a 10 device subscription

Question

11

1

0

A threat notification

I have no idea what this threat notification(screenshot attached) is about. Everytime I open the payguard it pops up. Sometimes it appears when I do not open payguard. Sometimes I open payguard but this does not appear.

Question

34

2

0

Signature component which one?

Trend micro has way too many security components which are automatically updated although not on a daily basis. I am kind of confused which one(screenshots attached) is the "virus signature component"? I am not an experienced user of trend micro.

Question

17

1

0

Pay Guard will not open and everything is up to date. Have tried everything.

Pay Guard will not open on my shortcuts or when I go onto Trend Micro site.  This happened after the latest upgrade.  Sent a message to Trend Micro and got no response.  

Problem

16

1

0

Android apps is not working due to Android software update.

Android apps is not working due to Android software update. Please updste it and fix the bug.

Problem

28

1

0

Accepted Solution

disable "share performance information"

Is it okay to uncheck the box next to "share performance information to trend micro"? Can it have any negative impact on the level of protection?

Question

9

1

0

Does trend mobile security cause issues with airplay

When mobile security on my ipad is active, the i got often stream disruptions, unstable behaviour with muscic streaming after i uninstalled mobile security, no more issues!

Question

13

1

0

Virüs ve hatalar

Bilgisayar ve telefonlarımda ciddi virüsler var sürekli reklam mesajları atıyorlar internetime bile girmiş cihazlarımdan bunları görüp temizleyemiyor ayrıca cihazlarımda hayalet ekran oluşturuyorlar o yüzden bana güven vermiyor bu sorunlar ayrıca verilere girmiş ayrıca program içinde bile çok hatala

Question

15

2

0

App does not appear in list of apps

The app does not appear in list of apps on my phone. I can open from app store, run checks, but it will not stay. Please advise why Thanks

Question

15

1

0

Pay Guard

I have been using Edge for a while and Pay Guard was working fine. If I had a web address marked to be opened in pay guard, another instance of Edge would open with a blue outline. That stopped working and it started opening multiple instances of the same web location. I tried what I could, but tha

Problem

21

1

0

Trend Micro Mobile Security for iOS version 11.2 — Now Available!

  Trend Micro Community!   Discover the latest in Trend Micro Mobile Security for iOS! Explore new feature enhancements and info to keep your Apple devices secure. Dive into the release notes for all the details.  #iOSsecurity     Build Version Europe 11.1.1020

Announcements

565

2

0

taking to long to open website

Not opening the following website at all and I know it works: dreamtreefamily.com

Problem

19

1

0