How to unsubscribe from Trend Micro Home User Community

This is the error that comes up when you click on the unsubscribe link.

This site can’t be reached

Check if there is a typo in $unsubscribe_for_all_link.

If spelling is correct, try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

Hi @woodies199_2e1dcf​, 

Thank you for reporting and consulting with us, we will check this on our end. We will keep you posted once there is an update. 

Thank you for your patience! 

Hi @trbach and @woodies199_2e1dcf , 

Our designated team is already fixing the issue on the backend, and an investigation is still ongoing to determine what caused this issue. As a workaround, you can follow the following steps to unsubscribe: 

Unsubscribing from Community Profile

1. Go to the Trend Micro Community homepage.
2. Click your profile photo, and choose Profile Settings from the dropdown menu.
   
   
3.  Click the Notifications & Preferences tab.
4. Turn off email notifications using the toggle switch. Click the Save Notification Preferences button after making changes.

 

 

Unsubscribing to Community Topics

 

1. Go to the Trend Micro Community homepage.
2. Scroll down to Pick a Topic and click View all topics.
3. Choose the topic you want to unfollow.
4. Click the Unfollow button.

Thank you for your understanding! Please let us know how it goes!