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Neophyte
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3 Messages
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140 Points
Antivirus ONE
Some time ago my Antivirus ONE stopped scanning with the annoying 'Antivirus Quit unexpectedly".
It will scan Adware but not the files.
I have completely remove the app, files and all, and restarted my iMac.
I have recently bought a new iMac but it will not work on this one either??
I have Cleaner ONE pro & Unzip ONE and they work fine.
If anyone can help I would be most appreciated.
tm_helen
Trend Security Expert
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140 Messages
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3.3K Points
4 months ago
Hi @hvlewis,
Welcome to Trend Micro Community!
Kindly follow the steps below.
1. Check the system requirements: System Requirements for TrendMicro Antivirus One
2. Remove the Antivirus One from the device: How to uninstall Antivirus One
3. Reinstall Antivirus One: How to Install Antivirus One
Let us know how it goes.
(edited)
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