M
Neophyte

Neophyte

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1 Message

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100 Points

Sunday, March 24th, 2024 7:31 PM

Does password manager even work>

This thing has been on my computer for awhile.  Thought I would try it.  Didn't work - there is limited if any info on how to start it, only a worthless video.   I put in a ticket and they asked for a bunch of info.  didn't have time to do that was yesterday.  today I fired up the computer and all of a sudden it is asking my if I want to save passwords, so hey it fixed itself.   Now when I wemt to log on to this TREND MICRO site it didn't ask to save my password.  What  joke.   Was coming here to see why this thing ALWAYS consumes at 40-50% the disk on start-up. Makes the computer unusable for 20-30 minutes.  

Q1:  how do you make this password manager work

Q2: how do limit TM from being the biggest virus ever

Brand User

Trend Security Expert

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23 Messages

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510 Points

4 months ago

Hi @markca9de8 ,

Trend Micro Password Manager is operational.

Here's how to activate it on your Windows PC:

  1. Open Password Manager.
  2. Sign in with your Trend Micro account.
  3. Click "Next."
  4. Select "Open Password Manager" to access the app.
  5. Follow on-screen instructions.
  6. Enter your Vault Password when prompted.

For disk usage concerns, ensure you have the latest Trend Micro version. Update here:

How to Update Trend Micro Security and Antivirus on Windows | Trend Micro Help Center

Let me know if this resolves the issue.


Thank you and have a great day.

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