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Official Response
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Email Defender NOT WORKING according to numerous warning. No apparent help available.
Continuous notifications re Email Defender. Can't get into usual system to check. Most unsatisfactory.
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PC Security
Official Response
Closed
E MAIL DEFENDER not working.
I"ve been receiving this message for about two weeks now. EMAIL DEFENDER NOT WORKING. CLICK HERE........... Whats happening? Is there a fix?
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PC Security
Closed
Existing Virus
If I already had a virus before I installed trendmicro for the first time, will it remove it once it's installed?
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PC Security
Closed
transferring existing subscription to new device
I am following the step by step instruction but when I attempt to remove the existing device to install to new device, but error comes up and says 'The last device cannot be removed'? help please
Problem
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PC Security
Closed
Password Manager and Password Protect DOES NOT WORK
Did you know you Password manager and Password protection does not work and is a fraud... You can access sites with ease using password manager and password protect without even thinking about the information. You can access any site if you use these two features.
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Password Manager
Closed
Webpage Blocked notification keeps popping non-stop
Hi, I know this problem was brought up numerous times but the Mute Mode doesn't work for me. This annoying Webpage Blocked message keeps popping up non-stop and I never accessed that particular webpage. I have tried the following as per the Help Centre webpage but non worked. Remove suspicious e
Problem
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PC Security
Closed
Streaming IPTV devices
I just purchased Trend suite which enables protection for 10 devices. Unfortunately the VPN isn't compatible with many of my devices. It would seem I would have to purchase another VPN for that. If so I will really have to consider changing from Trend for my needs.
Problem
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Home Network Security
Closed
How to Unsubscribe from Community Notification Email
Stay informed and connected with our community notifications. You'll receive updates through marketing messages, newsletters, and social network notifications. Additionally, we'll notify you about new comments and replies to your posts, as well as provide updates on topics you follow.
Idea
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PC Security
Closed
Botnet Malware Spectrum Email — is it safe or dangerous?
In the past few days, we have received a series of inquiries regarding a Botnet Malware notice from Spectrum (Internet Service Provider) users. They received an email that informs them about the botnet malware infection. Is this a legitimate email or a scam? How can you tell if your computer
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PC Security
Closed
Unknown callers are automatically blocked. How to remove this?
Tech at TrendMicro wanted $299.99 to fix this problem after getting remote access to my laptop. I was suspicious and said no. I still have the problem with missed calls on my phone and don’t know how to get help now
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Mobile Security for iOS
Closed
Strengthening Online Security in Schools: Exploring Trend Micro and School Internet Filtering Software
Hello forum members, I hope you're all having a fantastic day! Today, I would like to open up a discussion on two vital components of online security within educational institutions: Trend Micro and school internet filtering software. These elements play crucial roles in protecting students and sta
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PC Security
Closed
Feedback
Bro I just typed and entire segment and then was asked to login. This app is weird, I just upgraded to VPN Proxy and found it odd that a setting was not automatically on to scan for wifi and malware. Also, I can only get the app to open once, typically when rebooting but after that I can't get the a
Problem
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Mac Security
Closed
Vpn runs permanently in background killing battery.
I have an iphone 13 running the latest software update and apps are up to date and the vpn is cutting my battery down by 8 hrs. It says it runs all the time in the background. I turn vpn off and the battery is good.
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Mobile Security for iOS
Closed
Pinned
Trend Micro Mobile Security version 15.6.0.4950 now available!
We are thrilled to announce the release of TMMS version 15.6.0.4950, now available for download on the Google Play Store. To ensure you make the most of this update, please take a moment to read through the following release notes highlighting the key improvements: 1. Fake Clean
Announcements
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Mobile Security for Android
Closed
Cannot Turn off Trend Micro Pay Guard
Multiple Trend Micro users are experiencing issues with Pay Guard. It automatically opens websites like Amazon, even if the websites have not been added or configured in the Pay Guard settings. It continuously and annoyingly pops up. Are you also experiencing the same issue with Pay Guard?
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PC Security
Official Response
Closed
Disable or Turn Off Pay Guard
Every time I open Amazon, it opens, and then it re-opens in Pay Guard. It only does this with Amazon. I don't want to use Pay Guard at all. How do I turn it off? At the very lease how can I turn it off or disable it for Amazon only?
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PC Security
Closed
GUI Improvement
It seems a year later and the suggestion is ignored. I like seeing the icon letting me know my protection is in place. The location of the 'man' icon STILL SUCKS. It confounds me that TM is not taking the feedback to move it to the top right bar. I have altered the accessibility settings but talk ab
Idea
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Mobile Security for Android
Closed
Web guard
Web guard is always closing by itself. A warning appears than i have to activate it from allowings. İs it normal?
Problem
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Mobile Security for Android