![Neophyte Neophyte](https://sprcdn-assets.sprinklr.com/404/633b5ab1-f6eb-4762-a67d-b51764c4a4b3-2028205530/1Neophyte_p.png)
Neophyte
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1 Message
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100 Points
I am having trouble with my internet connection cannot get data or phone
I have just taken out a prepaid service and I am locked out from my internet service and phone service
Neophyte
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1 Message
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100 Points
I have just taken out a prepaid service and I am locked out from my internet service and phone service
tm_rochelle
Trend Security Expert
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764 Messages
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13.6K Points
3 months ago
Hi @bcotton218,
We apologize for any inconvenience this may have caused you. Please be advised that our team has rolled out the newest version of Mobile Security. Kindly update your app to version 11.2.1071. To update your Trend Micro Mobile Security, please do the following:
Hope this helps!
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