tm_kree's profileBrand User
Trend Security Expert

Trend Security Expert

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866 Messages

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34.9K Points

Monday, April 29th, 2024 6:08 AM

Exciting News: Introducing Trend Companion!

 

 

Hi, Trend Micro Community!

 

Are you ready to take your Trend Micro Support experience to the AI level? We're thrilled to announce the launch of Trend Companion, designed to revolutionize how you interact with Trend Micro support!

 

 

What is the Trend Companion?


Our Trend Companion is your digital AI-sidekick, here to assist you every step of the way. Powered by cutting-edge Artificial Intelligence technology, it's like having a knowledgeable techie-friend right at your fingertips.

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How does it work?

 

Visit theTrend Micro Help Center and our friendly chatbot will pop-up to help you. Unlock Trend Companion's features! Get instant answers, personalized recommendations, and real-time assistance, 24/7.

  • Choose from the following frequently asked topics.

Trend Companion in Help Center Website while Signed out

  • Chat with Trend Companion.

    For better result, please specify your product or issue.

    For example, you can start your question with:
    "I need help with [product name]" or "I'm having trouble with [specific issue]"

 

Trend Companion in Help Center Website while Signed in.

 

 

 

We Want to Hear From You!


Have you used Trend Companion yet? Share your thoughts and feedback in the comments below! Tell us how Trend Companion has assisted you.

 

Don't wait – give Trend Companion a spin today!

 

 

 

Want to learn more about Trend Companion? Visit our Help Center Website.

 

Join the discussion!

Sign in or create an account.

Neophyte

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7 Messages

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210 Points

3 months ago

AI is ok to use for search and find situations, However, it needs regulations from humans to make sure it does not preset or overtake a person's needs or point of view online.

Hustler

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81 Messages

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2.1K Points

@jambrose208​  Agree 100%. --and I hope all the Trend Micro experts maintain regulation and control of this feature. 

Brand User

Trend Security Expert

 • 

866 Messages

 • 

34.9K Points

@jambrose208 @efa11547 We are 100% invested in ensuring that Trend Companion is supervised.

Hustler

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81 Messages

 • 

2.1K Points

3 months ago

Hope this feature does not need an Update or Patch, to fix teething issues, like so many of other updates!!

Brand User

Trend Security Expert

 • 

866 Messages

 • 

34.9K Points

@efa11547 We've put a lot of effort into ensuring the feature runs smoothly from the get-go,  but we're ready to address any issues promptly if they arise.

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