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Old versions

How do I get rid of old versions them?

Question

29

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Trend Micro weekly scans

Trend Micro weekly scan running but progress not showing.  I walked away for a brief period and TM showed disabled until restart.  It does seem to be a glitch in the recent auto updates.   Any suggestions?

Question

18

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Loading acciunt

Keeps saying I have four problems I need to fix but won’t allow me to access my account or activate what I’ve already got

Problem

10

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Account won’t load

I’ve been prompted multiple times to add more devices, but my account won’t load so I can use it on my iOS device.

Question

23

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How to disable collecting "Junk Files" data when performing a scan?

Whenever I perform a custom scan on a file, which typically takes a second or two, I then have to wait an additional 15 seconds for the utility to gather information on how much disk space is consumed by "junk" so that it can try to upsell "Cleaner One Pro". I paid good money for Trend Micro Antivi

Question

11

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For some resond I can't conect my mobile security

I thought this new security  was going  to cover all this bulshit  or is it money money money 

Problem

37

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HPC Computing Issues

Hello There, I recently integrated Trend Micro into our HPC environment to enhance security measures, and while it has generally been effective, I've encountered a few unexpected hurdles. It seems that the antivirus software is affecting the performance of certain HPC processes. Specifically, I've

Question

33

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NEW DESKTOP AND NEW ANDROIDS COMNING

my old desktop died and got most of the data transferred to new one but had to install Trend Micro all over.  With the help of Support I was able to delete the device from old system and added new desktop .... I will be upgrading androids (2) in the next 2 days .... do I follow the same proced

Problem

22

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My Scan Snap no longer works after the latest update. Turning Trend off and it works

Talked with Scan Snap support since my scanner quit connecting. They said Trend Micro's latest update is blocking it.  I turned off Trend and the scanner works perfectly.  I've been using this scanner for years.  How can I change Trend to make it work with Trend turned on

Problem

231

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Energy saving mode cannot be turned off

I want to run the app permanently in the background. No matter how many times I turn off power saving mode, it always turns back on. Is the problem known?

Problem

60

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Facebook privacy won’t network

Facebook scan keeps saying no network available?!

Problem

41

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Help Needed: Cloud Computing Issue - Seeking Assistance on en.community.trendmicro.com

Hello Trend Micro community, I hope this post finds you well. I am reaching out to seek assistance with a cloud computing issue that I have been encountering recently, and I believe this community might be able to provide valuable insights. I've been experiencing challenges related to cloud computi

Question

17

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Getting "This page isn't available at the moment" in Trend Micro Security 17.8 while activating LegalShield Serial Number.

    Trend Micro Community!     For users in U.S. and Canada with Trend Micro serial numbers from LegalShield, you may encounter the message "This page isn't available at the moment." This error occurs during the activation or installation of Trend Micro Maximum Security on the Ac

Announcements

60

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VPN causing internet to drop from iPad

Since the latest couple of iOS updates (17.2), the VPN and internet connection are constantly flipping off and I am losing my connection.

Problem

63

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Trend Micro blocking Metamask extension on chrome

When I open chrome browser to the default google webpage, I get a block from trend micro antivirus+ saying its a phishing site (http://metamask.github.io/phishin-warning/v3.0.0/service-worker.js) I suspect it's the metamask extension as it only comes up with users with the extension. It happens on a

Question

35

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Navigating Server Setbacks

Hi everyone, Having heard about the reliability and performance of Lenovo servers, I'm optimistic that this community can provide some valuable insights. My primary concern revolves around intermittent connectivity issues. Despite my best efforts in troubleshooting and checking all the cables, my

Question

19

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Uygulama aktif hale gelmiyor

Uygulama aktif hale gelmiyor. Hata veriyor

Problem

12

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About android banking Trojan

https://thehackernews.com/2023/11/malicious-apps-disguised-as-banks-and.html?m=1 Please someone assure me that Trend Micro is aware of this sample targeting Indian users as a banking malware trojan. The hacker news have covered about it. Kindly forward my request to the virus researchers and the c

Question

63

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My Friend's Curiosity: Unraveling Intel Evo - Your Insights Needed!

Hey there! So, my friend has been buzzing with curiosity about what is Intel Evo, and I thought who better to ask than our knowledgeable community members! 🤔 Can you please help me shed some light on what Intel Evo is all about and what it means for laptop users like my friend? Any of you alread

Question

20

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