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Little/no internet connection

I recently installed Trendmicro with the home network security box. Since then my entire network has slowed right down. Especially my iPhone, 90%of the time the internet doesn’t work at all even when trying to use mobile data. I can’t even load a picture message. I have deleted the mobil

Problem

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Dark/Night mode contrast issue for Trend Micro Housecall product.

Hello,I have seen many many other posts suggesting a Dark-mode option for Housecall over many years with responses from the moderators saying the ideas are being passed onto the devs, but they have still not implemented it.I think we need to point out that if you have a system that switches to dark

Question

19

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Stop the Hackers in their Tracks: Strengthen Your Online Presence with ID Security

How Do Data Leaks Happen?   We are all guilty of recycling passwords for once in our life or maybe we are still doing it. I don't blame you. It's convenient to log in across different websites and there's no need to memorize multiple passwords, right? However, this poor practice is one of the m

Article

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What phishing scams do? — iPhone 14 and iPhone 14 Pro Max scams

  Win an iPhone 14 Pro Max today! Click here — Sounds familiar? Many of us have seen or encountered these fake iPhone 14 campaigns from Social Media ads, and hard-to-resist pop-ups, to fake email campaigns. We're secretly hoping and praying that these raffles and sweepstakes are real, tha

Article

3K

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Vpn

A trendmicro devia ter vpn ilimitada para subscritores. Não ter que pagar a parte. 

Question

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mute mode notification popup

Is there any way I can stop the repeated pop-up notifications about mute mode? Getting really annoying.Thanks.Phil

Question

44

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Password Manager not logging in

After the last update, Password Manager will open a website, but does not send ID and password to enable.logging in.

Problem

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Anyone knows what protects from Adware and Malware only for iPhone ?

To anyone :What Protection can I use for Adware and Malware only for IPhone ?Thanks

Question

31

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Trend Micro not scanning after updating MAC to Ventura

My Mac hasn't been scanned since October 2022, I need to get it working again. The buttons for "update now" and "scan" don't work.

Question

33

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Anyone knows what software protects from Adware and Malware only for iMac ?

To anyone :What Protection can I use for Adware and Malware only for iMac ?Thanks

Question

19

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Happy Holidays Trend Micro Community!

Hear ye, hear ye!     Thank you for all your contributions this 2022. Your Trend Micro Family is beyond grateful to each and every one. Every question you posted in our community raised awareness, every idea and feedback helped us develop Trend Micro Security, and every comment is an oppor

Announcements

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Making your mobile number private on the Internet

  Another layer of protection is having a second phone number that you can use for personal and other transactions. You might think that it's a huge inconvenience, however, a small adjustment to our lifestyle will have a huge impact on our security. Here are the benefits of having a second phon

Article

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I am trying to change the serial number on my other protected iOS devices.

I have a new serial number on my Computer. I have four protected iOS devices under the old serial number. How do I change the old serial numbers, on the 4 iOS devices, to the new serial number on I have on the computer?

Question

12

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Accepted Solution

Official Solution

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took over 2 hours to 'start protection' yesterday.

Mine took over 2 hours to 'start protection' yesterday. I've been having problems for the past 2 weeks and today again the 3rd remote to my pc and apparently all fixed.  I rebooted my new laptop that only takes a minute to boot up, but still waiting half an hour for protection to start... why

Question

176

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Here's a solution update for the “Starting your protection” issue. The hotfix....

Hello,The "hotfix" works , but why a "hotfix" and not a product update?Must be hundreds of users not aware about the issue (is not visible unless you point the mouse on it) and also not aware about of "hotfix" existence.

Question

154

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Broken popup

my popup broke

Problem

40

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Forced to install TM Toolbar

I had to reinstall trend micro this morning and I was surprised when it installed, it basically wouldn't get off the page of "needing to install the tm toolbar"- In the past, it's always asked me if I wanted to install that, it didn't force the issue & if you don't install it, then the tm icon i

Question

47

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Don't be a victim of holiday scams!

  It's the most wonderful time of the year! Everyone is excited and busy running holiday errands — parties left to right, going on your dream vacay, and gift shopping. We are so busy that we forget that scammers are also busy plotting their scammy traps just for you.      T

Article

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Web Page Blocked Notification pops up every time I open or reload a link on Chrome

A web page blocked notification keeps popping up every time I open or reload a link on chrome. The web page being blocked is "https://zoudlogick.net/2025b8e6a7c18f2f81.js". I have cleared cookies and data. I have also scanned the computer but it won't go away.Is there a way to solve this or to get

Problem

59

1

Accepted Solution

Official Solution

Closed

This feature has been turned off because it slows down your phone

I got a new phone, and set up trend micro security. I am not able to give permission for web guard, and have turned off the battery saver, so I am not receiving the full security

Problem

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Resolved

16.6K

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