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Feedback to add new features

As a user of Trend Micro Product I request Trend Micro team to add few features to the Trend Micro Maximum Security and other home products.The following features should be there in the Trend Micro home products over Windows 11 :-1. Provide an option to user for manually adding any suspicious files

Idea

 • PC Security

36

1

0

Closed

Unable to Quarantine Genieo on Time Machine

Hi there, I get lots of unable to quarantine OSX_Genieo* messages. The location is in my Time Machine backups.  Is there a way to clean my Time Machine Backups?  Can I ignore these messages?

Question

 • Mac Security

12

1

0

Closed

VPN default

VPN constantly defaults to USA or disconnects. It doesn't stay on the "recommended" area for me.

Problem

 • VPN Proxy One Pro

20

1

0

Closed

Online Job Scams | WriteAppReviews, socialmatric[.]online, & more.

As graduates pursue their careers, online job is the most convenient way to start. Let's have a look at the popular websites that users may encounter.   writeappreviews[.]com WriteAppReviews is a legitimate website. It has a 96/100 score in ScamAdviser. They will provide users with a website wh

Article

 • PC Security

36

0

Closed

Game Time: Word Search!

  Hello there!   Did you enjoy the Guess the Word puzzle last month? I bet you did! Let's raise the bar higher for June's Game Time. This month we will search for Trend Micro Mobile Security for Android's best features! Game On!     To unsubscribe from notifications, click

Announcements

 • PC Security

200

7

Closed

up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission.

up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission. therefore can't turn on features 

Problem

 • Mobile Security for Android

65

1

0

Closed

End of Support for Internet Explorer and your Trend Micro Security Program

Hi Everyone, Internet Explorer 11 (IE 11) reached its End-of-Support on June 15, 2022. This means IE 11 will no longer receive any security updates and Microsoft 365 apps/services will no longer work with IE 11.Internet Explorer users are recommended to upgrade their browsers to Microsoft Edge for a

Article

 • PC Security

95

1

0

Closed

Some apps not able to connect

iPhone 7 software up to date latest version of TM the apps work if the phone it rebooted but soon stop connecting

Question

 • Mobile Security for iOS

37

1

0

Closed

Install updates

Why my computer needs more than 1 hour to install the updates? Is it normal?

Problem

 • PC Security

36

1

0

Closed

Top Scams and Phishing Schemes of the Week | Selfridges, Wells Fargo, Apple ID, Netflix, and Mercedes-Benz

  Scammers are everywhere. They will attract you with their tricks and attack you with their schemes. Don't give them a chance!   This week, our Trend Micro Check Team found a large number of scams to watch out for!     Fake Selfridges “Partnership” Email Scam  

Article

 • PC Security

72

0

Closed

Apps not opening when Trend Micro running

I have a Samsung S21. Over about the last 4 weeks several apps fail to open when Trend Micro in installed (eg. BBC Sounds, Facebook, DuckDuckGo).If I Restart my S21 the apps work for a short time but later won't run properly.If I uninstall Trebd Micro the apps run OK.

Problem

 • Mobile Security for Android

31

1

0

Closed

Why would password manager say it's expired when my subscription doesn't expire for 2 more years

Starting 10-29-2021, I'm receiving a 'Renew now' message regarding Password Manager but my Trend Micro Maximum Security subscription is valid through 3/01/2023. Why am I receiving the error message?  How can I stop it?  Thanks.

Question

 • 

Answered

 • Home Network Security

86

3

0

Closed

Can't Disable Notifications nor Banners Andriod

Using phone navigation set to always be on top. VPN notifications disabled. Banners turned off. While driving, Banners cover navigation.  Sometimes the app opens to show that other apps don't have VPN protection!Dangerous!  Need to close the VPN app and switch back to navigation whil

Question

 • VPN Proxy One Pro

14

1

0

Closed

photo vault

I want to store my photos in a secure vault (encrypted and secure) Trend Micro does not have this feature. We will be glad if you add it. Sorry for the translation.

Idea

 • PC Security

24

1

0

Closed

Strange trend pop up about downloaded files

When I open Chrome for the first time on log in, I have a trend pop up that comes up telling me that there are no threats found in some downloaded files. It lists the files, but these are not files I have downloaded. I can't find them when I search the file names in my computer. Any suggestions?

Question

 • PC Security

90

1

0

I cannot unblock a file

I cannot unblock a file that TM automatically blocked. When I select unblock, it states it is putting it into the trusted files folder but it doesn't.  It is still marked as blocked.  I have not been able to print since then.  I have uninstalled the HP printer drivers and reinstalled

Problem

 • PC Security

115

2

Closed

Verificação agendada

Não ah verificação agendada no android

Question

 • Mobile Security for Android

16

1

0

Closed

Two continuous pop ups.

I am receiving two continuous pop ups from Trend Micro. One says "FILE REMOVED" and list the file as 5ab383.lnk. The other "ALL THREATS RESOLVED". I close each but it comes back immediately. I disabled then enabled my protection, restarted my system but it keeps popping up. I have Antivirus+ and I a

Question

 • PC Security

33

1

0

Closed

Fazer varredura em dias marcados automatico

Falta na trendmicro para estar no top mesmo é Fazer varredura do sistema automatico em dias programados e iliminar logo nos ficheiros de transferência. Só deteta quando fazemos manualmente a via de remover logo como o kasparesky

Idea

 • PC Security

16

1

0

Closed

Restart browser pop up

At start up, the pop up "Please Restart Your Browser" appears. It's apparently referring to Firefox but clicking the "Restart Now" button has no effect and the pop up reappears after shut down or restart.

Problem

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Resolved

 • PC Security

173

4

0