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web security

why do I have to turn on this feature every day?

Question

 • Mobile Security for Android

16

1

0

Vpn

Do I still need a vpn other than the one offered with my trendmicro ultimate to stream kodi add ons

Question

 • PC Security

38

1

Installation problem

I attempted to install Trend Micro Internet Security onto my new Dell computer and at the 98% mark I received an Installation Incomplete message error code 1603,3003, 0xe0220019. It asked me to uninstall and to try again but I received the same error message.  I have Windows 11 software instal

Question

 • PC Security

56

1

Mystery file reported as no threat

I keep getting these Trend popups that say something like "no threats found in cd49725f-0221-4cf3-85d3-ca9e68d2c2df" (this is the latest one). I've not clicked on or otherwise downloaded any files. Is my machine infected with malware?

Question

 • PC Security

84

2

[Scams of the Week] Text From Myself, Mercury One, and Amazon Email Scam

  Scams are very hard to spot and they are everywhere. To avoid them, we need to familiarize ourselves with how to identify these scams. Here are the latest scams lurking around this week.   Text From Myself Scam   In the “text from myself” scam, the messages seem to have

Article

 • PC Security

28

0

0

ptsessionagent.exe system error

I keep getting this error. I am no longer running trend micro. How do I fix this

Question

 • VPN Proxy One Pro

11

1

0

full scan

cliicked to do full scan would not start help

Question

 • PC Security

15

1

0

Blocked Website Issue

I was looking to replace a mug my hubbie broke and strayed into several random websites. I’m on an iPad Air and was using Google Chrome. A while later Trend Micro bobbed up blocking one of the sights. It is coming up multiple times a day. I cleared the history and cache of chrome and when this didn’

Question

 • Mobile Security for iOS

51

2

0

found odd e-mails

I found 2 e-mails listed and no idea what they are or who sent them.

Problem

 • PC Security

28

1

0

VPN 🗝️ NOT STAYING OPEN

THE VPN 🗝️ NOT STAYING OPEN EVERY TIME THE APPS ARE RUNNING IN THE BACKGROUND I want to know why that is always going on and happening when it's supposed everything on my phone

Problem

 • Mobile Security for Android

25

2

0

Updates and scanning

Every time my Mac goes in hibernation mode and i want ,the next time to start up, Trend does every time an update and that slows down  my Mac.  This is very annoying and takes a big time to use my mac. Is this problem specific to my subscription?

Question

 • Mac Security

27

1

0

WebGuard Accessibility

Constant on/off WebGuard Accessibility issues. All this is coming from this "little man" issue in right hand bottom corner. Get with Samsung/Android about this please or tell me how to get rid of it permanently.

Problem

 • Mobile Security for Android

28

1

0

Scanning advice

This app does not clear the notification when the scan is completed.

Problem

 • Mobile Security for Android

7

1

Number 104 came up

My Trend Programs are all over ther place. I have 2 Total Av progams running and have been charged for them . Can you please help me?. This is way beyond me and Trends Help Sectiond also. Thanking you.

Question

 • PC Security

10

1

Web Guard blocking doorbell Camera

Web guard is blocking my Telus security doorbell camera when using the Telus security app.

Problem

 • Mobile Security for Android

13

1

0

Battery

I have Android 10 on my phone I have Trend Micro running and I like having it on but it is killing me battery what can I do

Question

 • Mobile Security for Android

11

1

0

Total divorce from TM

I want to totally remove all trace of my presence here so that I never hear from TM ever again.How do I do that?Ironically I will probably hear from TM about how to do this. LOL

Question

 • Mobile Security for Android

18

1

0

Cant open main console

Cant open my main console. Tried the recommended steps from the troubleshoot guide. Also can't see the monthly report .

Question

 • PC Security

22

1

0

Pinned

Game Time: Spot the Scam

Real or Scam?     What's up, Trend Micro Community?!     Earlier this month, we introduced the first half of Spot the Scam, a new addition to The Community Game Time. To keep your thinking juices flowing, we will post mini-games, quizzes, and activities where everyone can join, p

Announcements

 • PC Security

488

36

0

Payguard opens multiple tabs

I use Google Chrome as my browser. Until very recently, I had no problems.  Payguard would open another tab and everything proceeded smoothly.  Now, I log into a financial site, Payguard opens a new tab, and keeps on opening tab after tab, after tab.  It makes me seriously giddy

Problem

 • PC Security

71

3