M
Neophyte

Neophyte

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1 Message

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100 Points

Thursday, May 9th, 2024 1:12 AM

Trend micro preventing internet access

I just installed Trend micro on my mobile devices and NOW HAVE NO ability to access the internet on these.  THis is a big problem/.  What is the fix otherwise this is a MASSIVE WASTE OF MONEY.

Brand User

Trend Security Expert

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7 Messages

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190 Points

18 days ago

Hi @mwatkins5,

We're currently experiencing an issue with mobile data internet access when Web Guard is enabled. You can find more details in our announcement here. In the meantime, please update your app to version 11.2.1071 to resolve the issue.

If the problem persists and isn't related to this, please provide further details.

Thank you!

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