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Slow phone

I feel like my phone runs so much slower, most the time doesn’t even run a internet page, it’s doing my head in.

Problem

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Unsubscribe

You guys need to check the UNSUBSCRIBE link at the bottom of your spam. It leads to a non-existent page. That behavior is typical of spam campaigns. Not a good look. Thanks for forcing me to come to the Community site and turn off all notifications. Also thank you for affirming the decision to unin

Problem

33

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Trend Micro Mobile Security for iOS version 11.1.1030 now available!

Unlock the potential of Trend Micro Mobile Security for iOS with the launch of version 11.1.1030, now available for download on the App Store. To help you make the most of this update, we invite you to explore the following release notes, spotlighting key improvements. Your iTMMS adventure is abou

Announcements

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Draining battery

Mobile security draining battery as of recent. It has used the most battery 34%! Throughout the day and I haven’t had it open, it seems to have started happening in the last few weeks

Problem

25

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Web guard problems

I have to turn off Web Guard in able to access PayPal.com on my IPad. This just stared within the last couple weeks. 

Problem

287

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SmartScan crashes every time

I have updated to the most recent version but it still crashes every time I try to run SmartScan. I can run a manual scan without issue.

Question

55

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Trend Blocking IPhone from accessing Wifi

Hi Guys, we have had Trend Home security for atleast 4-5 months now. Have had no issues setting up or connecting. about 6 weeks ago I noticed in the evening (obviously at work through the day) I was getting wifi drop outs for minutes at a time. spoke to my internet provider a number of time they ran

Problem

23

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Pinned

Do you frequently receive calls from unknown numbers?

Could this be a tech support scam?   What is a Tech Support Scam? A tech support scam or TSS is a fraudulent scheme where scammers pose as tech support representatives to trick people into giving money or access to their devices by pretending there are problems that need immediate fixing.  

Question

189

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turn off pop ups

"webpage blocked" ok. thank you. i dont need 18034892 notifs a day saying webpages have been blocked. thanks for doing your job. i dont need to be reminded of that like every 5 seconds. to make things worse, the pop up is so intrusive? i have to keep double, triple clicking just to get the recurrin

Problem

22

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Files scanned 3

If I scan a simply word or pdf document I get "files scanned 3" How come 3 when is a single word document file?

Question

55

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Accepted Solution

Pattern File Updates

I'm running Version 16.0 on my Android Version 13 phone and noticed the scan pattern is not updating the usual 3-5 days! Is 2.627.00 current and how often are pattern updates now released? Thanks

Question

43

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Mobile App

Is it not possible to activate the mobile App with my available Code.

Problem

29

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Blade Server Troubleshooting Woes: Seeking Help and Solutions

Hey everyone, I hope you're all doing well. I'm reaching out to the community today because I've run into a bit of a problem with my blade server setup, and I could really use some guidance. Issue Description: I recently acquired a blade server for my small business to handle our growing IT needs.

Question

44

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Virüs ve hatalar

Bilgisayar ve telefonlarımda ciddi virüsler var ayrıca sistemlerin bozulmasını sağladılar sistem hatalarının düzelmesi ve tehditlerin kaldırılması için yardıma ihtiyacım var ayrıca cihazlarımda hayalet ekran oluşturuyorlar güven vermiyor hatalar üzerinde çalışılması gerekiyor uygulama kendisinde bil

Problem

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VPN stopping me from opening various apps on wifi

Two weeks ago my phone stopped opening my banking app and a couple of other apps using wifi at home. I have to turn off wifi and use data for them to open. These same apps will open using wifi at work and friend’s houses. I have found if I turn off Trend mobile security, I can then open the apps usi

Question

56

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How to stop blocking dash camera

Have a dash camera installed and cannot connect it to iCloud

Question

22

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Google

Google infringing on privacy in safesurfing

Problem

18

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Google loading under safe surfing on DuckDuckGo site

Google loading on sites where it shouldn’t .

Problem

25

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Virüs ve hatalar

Bilgisayar ve telefonlarımda ciddi virüsler var ayrıca sistemlerin bozulmasını sağladılar sistem hatalarının düzelmesi ve tehditlerin kaldırılması için yardıma ihtiyacım var ayrıca cihazlarımda hayalet ekran oluşturuyorlar güven vermiyor hatalar üzerinde çalışılması gerekiyor uygulama kendisinde bil

Problem

16

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Trend Micro Anti-Spam Toolbar support for IMAP

Support for IMAP Protocol for Trend Micro Anti-Spam Toolbar at Outlook 2019 does not come. Current setup only support for POP3 protocol only.When the the protocol for IMAP will come?

Question

31

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