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E-mails

Some but not all e-mails are garbled. Why?>

Question

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Answered

 • PC Security

16

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Phishing Scams that you Need to Watch Out

Fake emails and text messages are the ways for scammers to make users login to their fake websites. These fake websites look similar to or almost the same as the original brand.Let’s see the fake emails and text messages from Home Depot, Walmart, Amazon Prime, Crocs, and Mail Server.   Am

Article

 • PC Security

47

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Playing

I cannot make the game work. Help

Question

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Answered

 • PC Security

14

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Sexually Graphic Texts and Websites

I keep getting pornographic texts with what appears to be "website addresses" included. I never open them, but I go to their "number" and block the caller. The other day I was on the internet on my Mac and a message popped up saying that 13 pornographic websites had been contacted. I thought it was

Question

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Answered

 • Mobile Security for iOS

68

2

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Need authority

Web buster and fraud buster access denied.

Problem

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Resolved

 • Mobile Security for Android

17

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Lock apps after closing them

Hi, I am trialing the Trend micro Mobile app as a potential replacement of my current solution and I think it would be a good feature to have the option to lock apps right after they have been closed/have lost focus. It sometimes might be a hassle but in general helps a lot when other people are

Idea

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Replied

 • Mobile Security for Android

19

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Feedback to add new features

As a user of Trend Micro Product I request Trend Micro team to add few features to the Trend Micro Maximum Security and other home products.The following features should be there in the Trend Micro home products over Windows 11 :-1. Provide an option to user for manually adding any suspicious files

Idea

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Replied

 • PC Security

38

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Vpn

Boa tarde e pena o trendmicro não ter vpn ilimitada para subscritores podia ser antivirus de topo

Idea

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Replied

 • VPN Proxy One Pro

21

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It's Game Time: Jumbled!

  Howdy, TM Community Peeps!   How many words did you find from our Word Search challenge last month? Eight words? A perfect ten? This July, we have another word puzzle that you will surely enjoy! Find out more about Trend Micro Password Manager and how its features can improve y

Announcements

 • PC Security

194

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Unable to Quarantine Genieo on Time Machine

Hi there, I get lots of unable to quarantine OSX_Genieo* messages. The location is in my Time Machine backups.  Is there a way to clean my Time Machine Backups?  Can I ignore these messages?

Question

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Answered

 • Mac Security

18

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VPN default

VPN constantly defaults to USA or disconnects. It doesn't stay on the "recommended" area for me.

Problem

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Resolved

 • VPN Proxy One Pro

25

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Online Job Scams | WriteAppReviews, socialmatric[.]online, & more.

As graduates pursue their careers, online job is the most convenient way to start. Let's have a look at the popular websites that users may encounter.   writeappreviews[.]com WriteAppReviews is a legitimate website. It has a 96/100 score in ScamAdviser. They will provide users with a website wh

Article

 • PC Security

39

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Closed

up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission.

up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission. therefore can't turn on features 

Problem

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Resolved

 • Mobile Security for Android

102

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Closed

Safari hangs when Webguard is on iOS

So this has been going for for a while. At least a year spanning many versions of software. Using an iPhone XS - latest version of iOS (15.5) and trend micro mobile security 9.8.1062 - with webguard turned on, safari will hang on a search. Meaning you enter the search criteria in safari and the pro

Problem

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Resolved

 • Mobile Security for iOS

103

2

0

Closed

Some apps not able to connect

iPhone 7 software up to date latest version of TM the apps work if the phone it rebooted but soon stop connecting

Question

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Answered

 • Mobile Security for iOS

42

1

0

Closed

Quarantine

Hello,If something is moved to Quarantine, if I want to restore it , will be restored but still will be displayed as "quarantined".After 6 months , you will not remember if the item in "Quarantine" was restored or not.The item restored should be marked as "restored" rather then continue to mark is a

Question

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Answered

 • PC Security

39

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Install updates

Why my computer needs more than 1 hour to install the updates? Is it normal?

Problem

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Resolved

 • PC Security

38

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Closed

Top Scams and Phishing Schemes of the Week | Selfridges, Wells Fargo, Apple ID, Netflix, and Mercedes-Benz

  Scammers are everywhere. They will attract you with their tricks and attack you with their schemes. Don't give them a chance!   This week, our Trend Micro Check Team found a large number of scams to watch out for!     Fake Selfridges “Partnership” Email Scam  

Article

 • PC Security

103

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Closed

Apps not opening when Trend Micro running

I have a Samsung S21. Over about the last 4 weeks several apps fail to open when Trend Micro in installed (eg. BBC Sounds, Facebook, DuckDuckGo).If I Restart my S21 the apps work for a short time but later won't run properly.If I uninstall Trebd Micro the apps run OK.

Problem

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Resolved

 • Mobile Security for Android

36

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Closed

Can't Disable Notifications nor Banners Andriod

Using phone navigation set to always be on top. VPN notifications disabled. Banners turned off. While driving, Banners cover navigation.  Sometimes the app opens to show that other apps don't have VPN protection!Dangerous!  Need to close the VPN app and switch back to navigation whil

Question

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Answered

 • VPN Proxy One Pro

17

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