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It's Game Time: Jumbled!

  Howdy, TM Community Peeps!   How many words did you find from our Word Search challenge last month? Eight words? A perfect ten? This July, we have another word puzzle that you will surely enjoy! Find out more about Trend Micro Password Manager and how its features can improve y

Announcements

 • PC Security

175

16

Closed

Unable to Quarantine Genieo on Time Machine

Hi there, I get lots of unable to quarantine OSX_Genieo* messages. The location is in my Time Machine backups.  Is there a way to clean my Time Machine Backups?  Can I ignore these messages?

Question

 • Mac Security

11

1

0

Closed

VPN default

VPN constantly defaults to USA or disconnects. It doesn't stay on the "recommended" area for me.

Problem

 • VPN Proxy One Pro

19

1

0

Closed

Online Job Scams | WriteAppReviews, socialmatric[.]online, & more.

As graduates pursue their careers, online job is the most convenient way to start. Let's have a look at the popular websites that users may encounter.   writeappreviews[.]com WriteAppReviews is a legitimate website. It has a 96/100 score in ScamAdviser. They will provide users with a website wh

Article

 • PC Security

33

0

Closed

up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission.

up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission. therefore can't turn on features 

Problem

 • Mobile Security for Android

62

1

0

Closed

Safari hangs when Webguard is on iOS

So this has been going for for a while. At least a year spanning many versions of software. Using an iPhone XS - latest version of iOS (15.5) and trend micro mobile security 9.8.1062 - with webguard turned on, safari will hang on a search. Meaning you enter the search criteria in safari and the pro

Problem

 • Mobile Security for iOS

97

2

0

Closed

Some apps not able to connect

iPhone 7 software up to date latest version of TM the apps work if the phone it rebooted but soon stop connecting

Question

 • Mobile Security for iOS

37

1

0

Closed

Quarantine

Hello,If something is moved to Quarantine, if I want to restore it , will be restored but still will be displayed as "quarantined".After 6 months , you will not remember if the item in "Quarantine" was restored or not.The item restored should be marked as "restored" rather then continue to mark is a

Question

 • PC Security

31

2

0

Closed

Install updates

Why my computer needs more than 1 hour to install the updates? Is it normal?

Problem

 • PC Security

35

1

0

Closed

Top Scams and Phishing Schemes of the Week | Selfridges, Wells Fargo, Apple ID, Netflix, and Mercedes-Benz

  Scammers are everywhere. They will attract you with their tricks and attack you with their schemes. Don't give them a chance!   This week, our Trend Micro Check Team found a large number of scams to watch out for!     Fake Selfridges “Partnership” Email Scam  

Article

 • PC Security

68

0

Closed

Apps not opening when Trend Micro running

I have a Samsung S21. Over about the last 4 weeks several apps fail to open when Trend Micro in installed (eg. BBC Sounds, Facebook, DuckDuckGo).If I Restart my S21 the apps work for a short time but later won't run properly.If I uninstall Trebd Micro the apps run OK.

Problem

 • Mobile Security for Android

29

1

0

Closed

Can't Disable Notifications nor Banners Andriod

Using phone navigation set to always be on top. VPN notifications disabled. Banners turned off. While driving, Banners cover navigation.  Sometimes the app opens to show that other apps don't have VPN protection!Dangerous!  Need to close the VPN app and switch back to navigation whil

Question

 • VPN Proxy One Pro

14

1

0

Closed

photo vault

I want to store my photos in a secure vault (encrypted and secure) Trend Micro does not have this feature. We will be glad if you add it. Sorry for the translation.

Idea

 • PC Security

24

1

0

Closed

Strange trend pop up about downloaded files

When I open Chrome for the first time on log in, I have a trend pop up that comes up telling me that there are no threats found in some downloaded files. It lists the files, but these are not files I have downloaded. I can't find them when I search the file names in my computer. Any suggestions?

Question

 • PC Security

84

1

0

Closed

Two continuous pop ups.

I am receiving two continuous pop ups from Trend Micro. One says "FILE REMOVED" and list the file as 5ab383.lnk. The other "ALL THREATS RESOLVED". I close each but it comes back immediately. I disabled then enabled my protection, restarted my system but it keeps popping up. I have Antivirus+ and I a

Question

 • PC Security

33

1

0

Closed

Verificação agendada

Não ah verificação agendada no android

Question

 • Mobile Security for Android

16

1

0

Closed

Fazer varredura em dias marcados automatico

Falta na trendmicro para estar no top mesmo é Fazer varredura do sistema automatico em dias programados e iliminar logo nos ficheiros de transferência. Só deteta quando fazemos manualmente a via de remover logo como o kasparesky

Idea

 • PC Security

16

1

0

Closed

Shipping Scams of the Week | BHL and USPS

  We all love shopping online, from gadgets and clothes to home essentials and appliances. Nothing can make our days brighter when we received our parcels. The hassle-free of having it delivered right in front of our doorstep is a major convenience!    This week our Trend Micro C

Article

 • PC Security

98

0

Closed

End of Support for Internet Explorer and your Trend Micro Security Program

Hi Everyone, Internet Explorer 11 (IE 11) reached its End-of-Support on June 15, 2022. This means IE 11 will no longer receive any security updates and Microsoft 365 apps/services will no longer work with IE 11.Internet Explorer users are recommended to upgrade their browsers to Microsoft Edge for a

Article

 • PC Security

94

1

0

Closed

Tengo problemas con protección web y pagos móviles

Problemas con protección web y pagos móviles se desactiva no logro activarlo cuando logro activarlo a los 5 minutos se sesactiva

Problem

 • Mobile Security for Android

15

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0