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Here's a solution update for the “Starting your protection” issue. The hotfix....

Hello,The "hotfix" works , but why a "hotfix" and not a product update?Must be hundreds of users not aware about the issue (is not visible unless you point the mouse on it) and also not aware about of "hotfix" existence.

Question

 • PC Security

123

3

Closed

Highlighting

Can't get the highlighting turned off. Followed instruction but could not find turn off highlighting under Web Threats. Any suggestions?

Question

 • PC Security

23

1

Closed

VPN

I keep getting notices that I've been disconnected from my Always on VPN

Problem

 • Mobile Security for Android

16

1

Closed

Calendar- backdated fake events (2016)

I occasionally search for certain events in my calendar (which is set up for scanning in TM). Interestingly I found numerous fake events relating to sales back in 2016 that showed numerous emails similar to my own. TM only scans the past 30days…has anyone else reported fake invites and events

Question

 • Mobile Security for iOS

27

2

Closed

Need to cancel the VPN Free Trial

I subscribed to the VPN 7 days free trial, then I canceled the Auto Renewal because I purchased a Premium Plan. I can’t sign in to my account in the VPN app to activate the Premium License because in my TMicro account the VPN Free Trial license is still active along side with the Premium Licen

Problem

 • Home Network Security

16

1

Closed

Social Media Safety Dos and Donts — Holiday Edition

  What is social media safety?   Did you know that approximately 60% of kids and teens ages 3-17 can easily access online content? — Internet and social media at our children's fingertips! An average kid watches 91 minutes of Tiktok videos per day and with the upcoming holiday season

Article

 • PC Security

22

0

Closed

turn off mute mode permanently

i want to be notified of all trend micro notifications, regardless of full screen applications or when watching video. i don't play games.how do i turn off mute mode permanently?

Question

 • PC Security

33

2

Closed

Spyware

Can someone tell why TrendMicro keeps pegging this file as 'Spyware"?c:\program files (x86)\common files\updater\updateservice.exeThank you.

Question

 • PC Security

40

1

Closed

support microsoft surface pro 9 5g arm pc

hi trend micro I have one more question,would make trend micro products for arm processors on windows arm devices like Microsoft surface pro 9 5g with sq3 processor.thanks trend micro

Question

 • PC Security

126

2

Closed

Trend Micro is slowing down my New Laptop

Trend Micro is slowing down my New Windows 11 Laptop

Question

 • PC Security

123

2

Closed

updates

have not got updates

Question

 • PC Security

30

1

0

Closed

Mobile Device Security Updates

I am concerned about the lack of visible evidence of the updating of the security system to deal with the latest threats. Is it happening? My PC has the ability to ask for updates, my IOS Device (mobile smartphone) does not have this feature.

Question

 • Mobile Security for iOS

57

1

Closed

Payguard not working

HiMy Payguard has stopped working. I have used it for years. Now it doesnt come up on my banks or other web pages such as ebay etc..I have gone into Privacy, I have readded my bank web address. Pressed ok.Gone into my banks web address and it doesnt come up. It used to default my registration number

Problem

 • Home Network Security

96

3

Closed

Add these gaming terms to your holiday vocabulary and sound like a pro!

    Everyone is so excited about this year's Thanksgiving! It's been a long while since we celebrate this festivity in the flesh. Perfect timing to catch up, dine together and spend the best time with our family and friends.      For teens and teens at heart, this is also a

Article

 • PC Security

34

0

Closed

Trend Micro Security for Windows Latest Veresion

What's new?     Activation using Google Account or Apple ID login For new users, you now have the option to create a new account and then activate your license using your Google Account or Apple ID login.  If you already have a Trend Micro Account and have the same email address as y

Idea

 • PC Security

57

3

0

Closed

Startup.

Trend Micro takes over 10 minuts to startup.

Question

 • PC Security

52

4

Closed

Pinned

This feature has been turned off because it slows down your phone issue

Error Message: "This feature has been turned off because it slows down your phone" Why is this happening? You may get the error when turning ON Web Guard or other Trend Micro Mobile Security features. Your Android device prevents certain apps like Mobile Security from working

Problem

 • Mobile Security for Android

780

0

Announcement

trend_micro_home_users_community

 modified 

4 months ago

Closed

new Microsoft update

Is it safe to do the update

Question

 • PC Security

37

1

0

Closed

VPN Proxy One Pro disconnects on Mac Desktop

Why does the VPN Proxy One Pro disconnect almost daily on my Mac desktop.Is there a process I should follow to make it stay connected permanently?

Question

 • Mac Security

27

1