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Same strange pop up about downloaded files

I have exact same issue occurring as in this closed thread but the pop up appears and disappears so quickly I cannot get a screenshot it is more or less exactly what the OP showed. https://en.community.trendmicro.com/conversations/pc-security/strange-trend-pop-up-about-downloaded-files/62b25432a

Question

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Answered

 • PC Security

56

3

Accepted Solution

Official Response

Closed

Blocking Unwanted Calls and Span

Would you like to know why the application no longer has the Call Barring menu? Because it was very useful for me

Question

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Answered

 • Mobile Security for Android

75

1

0

Accepted Solution

Official Response

took over 2 hours to 'start protection' yesterday.

Mine took over 2 hours to 'start protection' yesterday. I've been having problems for the past 2 weeks and today again the 3rd remote to my pc and apparently all fixed.  I rebooted my new laptop that only takes a minute to boot up, but still waiting half an hour for protection to start... why

Question

 • PC Security

128

3

Accepted Solution

Official Response

Closed

How to temporary disable protection?

how ttotemporary disable protection>

Question

 • PC Security

10.2K

3

Accepted Solution

Official Response

Closed

apple mac security

apple says they use strong security of their devices , do I still need to install trend micro in a mac ?

Question

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Answered

 • Mac Security

53

2

Accepted Solution

Official Response

Closed

Mystery file reported as no threat

I keep getting these Trend popups that say something like "no threats found in cd49725f-0221-4cf3-85d3-ca9e68d2c2df" (this is the latest one). I've not clicked on or otherwise downloaded any files. Is my machine infected with malware?

Question

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Answered

 • PC Security

720

10

Accepted Solution

Official Response

Closed

This feature has been turned off because it slows down your phone

I got a new phone, and set up trend micro security. I am not able to give permission for web guard, and have turned off the battery saver, so I am not receiving the full security

Problem

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Resolved

 • Mobile Security for Android

13.4K

5

0

Get Started!

trend_micro_home_users_community

 modified 

1 year ago

Announcement

trend_micro_home_users_community

 modified 

2 months ago

Accepted Solution

Closed

Game Time: Spot the Scam

    Game on, Trend Micro Community!      In the past 2 years, we spent most of our days online because of the pandemic. We have been raising awareness on how to protect and identify scams thru our weekly articles. Can you spot them on your own now?     This month,

Question

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Answered

 • PC Security

376

18

Accepted Solution

Closed

maximum sécurité sur ws 2019

Bonjour J’ai acheté la version Trend micro Maximum Security pour réseau domestique. Le logiciel se télécharge bien et se décompresse bien mais ne s’installe pas. Pouvez-vous m’aider ?

Problem

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Resolved

 • PC Security

14

1

0

Accepted Solution

Closed

Pay Guard deletes cart: unable to send additional reply on a topic I raised

I raised a topic "Pay Guard deletes cart" and received replies which indicate that since I cannot switch from an ordinary browser window to a Pay Guard window I have to start any visit to a website from which I might make purchases in Pay Guard. Despite this, I am (in some sites but not ot

Problem

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Resolved

 • PC Security

51

5

Accepted Solution

Closed

auto renewal

I don't want automatic renewal. The website sneeks that in when you try to renew. I'll go elsewhere if they can't fix that.

Question

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Answered

 • PC Security

49

1

0

Accepted Solution

Closed

Program interface does not open

Hi, I've been using Trend Micro for 10 days, but only now I realized something that I hadn't noticed before, every time I play or watch series in full screen the program (interface) doesn't open when I double-click, I also try to right click over the icon and 'open main console&#

Problem

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Resolved

 • PC Security

75

1

0

Accepted Solution

Closed

How can I reactive a Protected Device without reinstalling?

Hello. On the Internet Security account page, under Protected Devices I accidently deactivated my current PC that already has the Trend Micro program installed. How can I reactive without reinstalling? The page asked me to send a link to reinstall the program

Problem

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Resolved

 • PC Security

52

1

Accepted Solution

Closed

Not downloading

I couldn't download the trend micro Maximum security on my laptop, whenever I try to download, it says that the URL has been mispelt or no longer found please help

Problem

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Resolved

 • PC Security

39

1

0

Accepted Solution

Closed

Constant pop ups re blocked websites

I'm using Trend Security Software on my Dell PC (Microsoft s/w) essentially to check for viruses. In the last few weeks I've also been getting Trend pops warning me about a suspicious website that should not be opened.  It's annoying because it happens every minute or two or even more frequent

Problem

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Resolved

 • PC Security

29

2

0

Accepted Solution

Closed

Unable all feature

Hi.Trend,im just receiving daily the anoying notification to unable all feature,Where can be muted or ignored?

Problem

 • Mobile Security for Android

32

5

0

Accepted Solution

Closed

HPDeviceMonitoring-framework

How can I eliminate this malware ?Thanks

Question

 • Mac Security

111

2

0

Accepted Solution

Closed

renewal

I have renewed my subscription to Trendmicro but my details haven't changed. When I open the scan centre it still tells me my subscription ends in 13 days. is this because that has to run out before I get updated?

Question

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Answered

 • Mac Security

41

1

0