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How would auto-renew work on expired bank card or on a card with zero balance?

Hello! I'm curious how auto-renew would charge a card which is expired.It's normal for majority of cards to have expiration after three-fou

 posted 

4 months ago

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Last response by 

reine_roque 

4 months ago

Question

28

1

0

Accepted Solution

Closed

When does serial number start counting down days?

Hello! I'm interested in purchasing a license for Antivirus+, maybe even two ones to merge them into one long (2y+2y=4y).However I'm not cer

 posted 

4 months ago

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Last response by 

reine_roque 

4 months ago

Question

33

2

0

Accepted Solution

Closed

Trend Micro Security Extension for [NEW] Microsoft Edge - Chromium Based

Hey i am migrating to the new Microsoft Edge and i need to be safe while browsing so how can i download the extension for the new browser

Question

109

2

0

Accepted Solution

Closed

how to prevent adware pop up windows at the bottom right during PC start up

Everytime, during PC start up, I had this PDF Architect advertising window pop up at the bottom right screen. I tried to disable the PDC Arcitect but

 posted 

10 months ago

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Last response by 

reine_roque 

10 months ago

Question

69

1

0

Accepted Solution

Chromium virus

I don't know how i got this app called chromium and now i am not able to uninstall it. I tried using the control panel also but it doesn't get uninsta

Problem

35

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Official Solution

Trend Micro slowing MacBook after update to Catalina

I upgraded to Catalina 10.15.1 and was almost unable to use internet. Connection was either slow or non-existent. Was adviced to uninstall Trend Micr

 posted 

a year ago

 • 

Last response by 

kim_de_guzman 

17 days ago

Problem

1.6K

32

Official Solution

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Unwanted Promotional Offers

Trend Micro Maximum Security greeted me this morning with this pop up promotional offer.You're meant to block ads and back doors, not blatently o

Problem

172

6

Brand User
Brand User
Brand User
Brand User
Brand User

Hi @marioh2, thanks for trying our new Community! For your issue, could you please run an update manually by following steps:Right-click on the Trend Micro system tray icon at the bottom right corner of your screen.Click "Check for Program Updates" a

 commented 

4 years ago

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trouble accessing

When trying to access the site I get a window the want's to install the software. I followed it, it reinstalled but still get that window I was tryin

Question

Brand User
Brand User
Brand User
Brand User
Brand User

Hi dianechris343,We have already sent a reply on your post. Please check.Thank you!Trend Micro Home Users Community 

 to the conversation: 

100% Disk Usage

100% Disk UsageProblem: High disk usage using Trend MicroTM Antivirus+ 2018, 100% for many minutes at a time intermittently on Win10, Dell unusable du

Problem

Brand User
Brand User

Hi kmil2560 and welcome to the community!I think you mean that Google maps and "whereis" aren't working correctly when TM is on? Have you tried disabling the Trend Micro program to see if it interfering with the websites mentioned:Disabling or e

 commented 

3 years ago

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MAPS or directions

I am trying to connect to google maps or "whereis" for directions and no maps are showing - I cannot see any exceptions in the security report.

Question

Brand User

Hi @jesjengiahuy, I understand your frustration. Could you tell me which removing tool you've used? If it's not the options in the following link, please give them a try:  Uninstalling Trend Micro Security and older programs using the Diagnostic

 commented 

4 years ago

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update problem

My TM is dead. Can not remove can not update, can not reinstall, the new verson update ruin all thing. Can any one help solving this problem, by the w

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