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MS Apps Slow Launch when TM is Enabled

Like Jima, I upgraded my subscription, installed TM Max Security and notice that MS office 2010 products launch very slowly. During launch the circle

 posted 

3 y ago

Question

15

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Brand User

Hi dtras40, Welcome to Trend Micro Home Users Community!   Unfortunately, we don't have these features yet. We will try to recommend it to our product developers and they will evaluate how to make it possible in the future.    Here's

 to the conversation: 

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Tracking

Is there a scan where I can track who is hacking or using my internet data or searches like in Google? Because it seems like I don't search for 2

Problem

Brand User
Brand User

Thank you for the effort to create this, bvasilev. This suggestion is truly valued. - TM_Kath

 to the conversation: 

0

Hypersensitive Real Time Protection Mode Improvement

Hello,I have a suggestion regarding the Real Time Protection.Trend Micro has a sort of default-deny feature that blocks low-prevalence/unsigned execut

Idea

Brand User
Brand User
Brand User
Brand User

Thank you for updating us, dctking08dr. Let us know in case you need further help.   - TM_Cathy

 to the conversation: 

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Popups distracting Gaming

I have Trend even set to Mute Mode when in Full screen mode. They pop up and cause me to be distracted and takes the mouse cursor away from any game I

Problem

Brand User
Brand User
Brand User
Brand User

Hi limbird42! To troubleshoot this, kindly try to follow the instruction on this link on how to turn off then turn on the Trend Micro. Unable to stop the Trend Micro program from scanning After that, please try to run a scan on your device to check

 to the conversation: 

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2

Hang during Scan

When I set the Quick Scan program to run, it hangs several times. I have to shut down my pc and start all over again.. Max Security fails to complete

Problem

Brand User
Brand User

Hi again statelinecc,Can we try completely disabling all Trend Micro components to check if the speed would be significant?Disabling or enabling your Trend Micro Security softwareWe will be waiting for your reply.Trend Micro Home Users Community

 replied 

3 y ago

 to the conversation: 

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Slowdowns with Google Chrome

I recently have begun experiencing significant slowdowns in loading pages (average is 15 seconds) and at startup after the computer wakes up from slee

Question

Brand User

Hi @woodartisan55, thanks for helping!Hi @claudiu_botezatu, sorry for not getting back earlier. After Trend Micro Security has detected or cleaned/removed a malware, the following situations might happen:Internet Explorer home page has been changed t

 commented 

4 y ago

 to the conversation: 

0

Trend Antivirus strage behavior

Upon a detection(even Eicar) Trend would reset IE home page to "blank". UAC to "default" and "Show hidden files and folders" to "show"Is this a norma

Problem

Brand User
Brand User

@saundrababy1960 Just a quick checkup -- were you able to get help from our support center to resolve this issue? Thanks.Trend Micro Home Users Community

 commented 

5 y ago

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Trend is causing high disk usage

Trend is causing high disk use. Within several minutes the disk usage is at 100% and effects any other activity on the computer. When I turn Trend o

Problem

Brand User