Password Manager

Hi there. I'm interested in the refund process for Trend Micro's password manager. Can someone provide me some more information regarding it?

When trying to automatically login to some websites, no fields are filled out. This is probably caused by the website changing the way login is achieved, perhaps with popup screens. An example of this is the bbc account website - https://www.bbc.com/account

My password manager icon usually has a red square with a numeral inside. What does this signify?

Is there a way I can configure/share Password Manager with members of my family?If they all install it on their mobiles, can I segregate everyones details etc?

Password Manager works on some of my websites and not on others. I operate on a Toshiba Satellite laptop with Windows 10 using TM MaximumSecurity with Password Manager. I have the prefill option selected. i.e. Bank Of America login works fine. online.citi.com does not. I have the website, user a

Password Manager opens the login page for my bank but doesn't load the username or password; I have to copy and paste from the 'View Details' dropdown.

I just installed Trend Micro and I had my password manager enabled on my browser. But today, it's missing. Help

I've recently lost the system that stores your password when you log into system - can you please assist in getting it back