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Neophyte

Neophyte

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1 Message

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20 Points

Monday, April 20th, 2020 4:24 PM

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My Master password will not work

When I try to use my Master password to save passwords will not work .. How can I change it or check to see if I wrote it down right ? Please help

Brand User

Legend

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739 Messages

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10.2K Points

4 years ago

Hi chatterboxsandi,

 

We don't keep a record of your Master Password due to security reasons. Resetting your Master Password will remove all your saved data such as passwords and secure notes. If you would like to proceed with that here's a guide:

 

How to reset Master Password (Password Manager)

 

- Reine

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