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No activation code or serial number provided after purchase

Hello, I just purchased a single PC licence for Maximum Security, however I was not been given a serial number or activation code. The subscription has been debited from my credit card. Can you please advise me of next steps. Cheers, Dan.

Question

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Official Solution

Langganan

Tolong kasih menu pembelian untuk 3 hp pembayaran melalui play store karena saya hanya orang awam dan gak punya kartu kredit tolong di permudah pembayaran melalui play store untuk 3 hp

Idea

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Women in Cybersecurity — Happy International Women's Day!

  To all the incredible women who have made a positive impact in the world, Happy International Women's Day!   #IWD2023   March is Women's Month. It's a month-long celebration that honors our achievements in fields like politics, arts, science, sports, and cybersecurity.   W

Announcements

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little green check marks and dialog bubbles

​about 3 days ago my trend now puts green checks on every page if you mouse over the check a dialog bubble pops up saying site is safe. If i'm on youtube the green check pops up somewhere randomly on the video and mousing over brings the bubble up. if i am on amazon or walmart and try to click a fil

Question

27

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cant block spam/junk mail

can not block phone numbers or spam message addresses

Question

70

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Was charged $20 for a 7 day free subscription

I didn’t receive an order or confirmation serial number, and I was charged $20 immediately for the free trial. I was trying to request a refund but was disconnected from the help.

Problem

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High memory usage Antivirus Extension

Hey, TrendMicro Antivirus is just running fine with below 300 MB of used memory. The Antivirus Extension do uses 37 gigabyte of virtual and 3 GB of real memory.How can I fix that?Cheers, Marcel

Problem

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scan

will not complete scan

Question

20

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Anti-virus pop-up messages

Hi, recently i do get repeated pop-up messages on antivirus protection purchases & installation, and i also realized that my trend micro internet security protection had expired. Is this the cause(s) of the repeated pop-up screens on anti-virus protection provided by other suppliers? Thanks for

Question

48

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VPN connection

​When I turn on my VPN through web guard I lose my wifi connection, why is this?​ I have to delete the VPN to get my wifi back up and running

Question

103

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ID Security

On more than one occasion my I’d security on my iOS device has been remotely logged out also other times just certain items have been removed and I had to replace them and re verify those accounts. The most concerning part of all of this is that nothing was detected on any occasion. There has been o

Problem

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Maximum 17.7 "Version" in UK .boh 1634 & .1783...

Maximum Auto-Updates data, but 17.7 "Version" is frozen ? With one UK, 2023 multi-PC, some still remain at .1634 but some went to .1783 in January 2023 ??  All on one-identical Multi-PC Licence-number...

Question

31

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Mute Mode for Trend Micro on MacOS

The latest prior question regarding adding Mute Mode to the MacOS version of Trend Micro was 3 years ago (Mute Mode for AV on Mac OS X). The answer to that post was that the idea would be passed on to product development. Are there any updates regarding plans to add this feature to the MacOS version

Question

30

1

Highlighting of Safe / Questionable web links

I like the feature of flagging safe v. questionable sites when surfing the web. But the colors used in highlighting make the underlying text hard, if not impossible to read.  There are certain color combinations that human factors professionals recognize that should be avoided and it doesn't s

Idea

34

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-1

Trend Micro Antivirus causing issues on Intel Evo Laptops

Hello everyone, I wanted to share an issue that I've been experiencing with my Intel Evo Laptop [https://www.lenovo.com/sg/en/faqs/intel/intel-evo-platform] and Trend Micro Antivirus. I recently installed Trend Micro Antivirus on my laptop and noticed that it has been causing some performance iss

Question

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What are malicious QR codes?

  We all love shopping, traveling, and social gatherings. It's likely that you've already come across QR codes, while you are walking around the mall or while sitting in a restaurant with a digital menu. They serve many functions, such as sharing product information, redirecting users to websit

Article

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Need to restart my computer to connect to the internet when VPN is connected

When I start my computer and VPN is connected, I cannot connect to the internet. If I restart the computer, VPN disconnects and then I connect to the internet; I can then connect to VPN and it works. I have tried to disconnect from VPN at the end of a session however, it sometimes connects on start

Question

28

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still stuck on scanning now

still scanning for the past week Trend Micro has a bug, first starting got stuck and now this

Question

60

5

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Activate the Firewall Booster to enhance.....Windows Firewall

​​even though Windows Firewall if OFF ( I am using a third party firewall)​ this setting it is still active (I can switch it ON or OFF) ​ ​​If Windows Firewall is disabled , TM should detect this and grey out this option.​​ ​​.​​

Question

53

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Pay Guard (Right-Click on Link)

There have been numerous times I wanted to be able to right-click on a link to open it in a Pay Guard window. So, here we are.. Please add this option to the right-click options in browser on PC. I mainly use Firefox due to security worries regarding chromium-based systems but, when I do have t

Idea

40

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