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Notice: Trend Micro Community Scheduled Maintenance

We extend our heartfelt thanks for being active members of our community. In our ongoing commitment to improve your experience, we have scheduled system maintenance that may temporarily affect our services. Please take note of the following details:   Maintenance Time Pacific Standard Time (PS

Announcements

929

5

Closed

Cannot Delete Product Instance

Hello Everyone, Is there possible to delete product instance on TrendMicro Vision ONE? There are two types of product instance that we can create. One is Standard Endpoint Protection and another one is Server & Workload Protection. We had create both of them but we would like to delete Server &

Problem

154

1

Accepted Solution

Closed

Pattern File Updates

I'm running Version 16.0 on my Android Version 13 phone and noticed the scan pattern is not updating the usual 3-5 days! Is 2.627.00 current and how often are pattern updates now released? Thanks

Question

53

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Your protection has not been updated for more than 30 days. Please connect to the internet to refresh the protection

I install Maximum Security normally. I update it and use it for a certain period of time. One day, for no reason, it gives a warning like " protection is disabled , Your protection has not been updated for more than 30 days. Please connect to the internet to refresh the protection". The icon in the

Question

101

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What does site off limits mean and how do you change It

Notice keeps popping up that site is set to be off limits. What does this mean and can the settings be changed?

Question

28

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bug: bypass notification for 'file downloaded has been scanned'

downloading one file (the expected file) will result in trend micro notifying the user that a file has been downloaded, and the name of the file that has been scanned by using precise timing, a second file can finish downloading and be scanned, resulting in the trend micro dialogue changing to a 'm

Problem

48

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Antivirus for Mac support on apple m2 chip

Hi trend micro I have question, is Antivirus for Mac support on apple m2 chip?  thanks trend micro.

Question

51

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Tech Rumble: PC vs. Mac – What's Your Pick?

In the ultimate battle of computing titans, which side are you on: PC or Mac? Choose your side or tell us about your computing adventure!

polls

1

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How do I get rid of the Stupid "Protect Your Webmail" notification pop up

How do I get rid of the stupid "Protect Your Webmail" pop up that pops up every time I open my email. I click on where it says "Do not show this again" every time and it still pops up again, every time!

Question

97

1

0

Closed

Trend Micro Maximum Security is slowing down all web browsers & pages will not load.

On one of of 3 PCs we have Trend Micro Maximum Security is slowing down all web browsers & pages will not load. I am also having this issue with Google Chrome, Edge, Firefox All machines are running Windows 11. it is not impacting Outlook or Microsoft TEAMS. Have had to revert to Windows Defend

Problem

145

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Since I have turned on trend ID protection on my apple mac can't open my bank's internet page

Since I have turned on trend ID protection on my apple mac can't open my bank's internet page

Question

75

2

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Do we have to download all these apps

I feel like there is something wrong

Question

37

1

0

Closed

Mobile Security "Mini Console" Widget text is truncated

The "Mini Console" widget available in Mobile Security for iOS 17 has the feature description text cut off and not visible. This seems to have just started occurring but I am not sure if it is a result of iOS upgrades or MobileSecurity new versions. The placement seems to have shifted for the conten

Problem

62

1

Closed

Moto e7 not compatible with Trend micro mobile security

When I link from PC Trend Mobile Security App says ' Your device isn't compatible with this version' : I have Moto e7 running android 13. Why can't I have mobile protection ?

Question

60

2

0

Closed

Password Manager

It would be better if Trend micro's password manager have advanced security mode for android. Which if selected asks for master password and fingerprint to unlock the vault. Also please introduce a notification based authentication. Which users have to confirm over mobile device for confirming the s

Idea

43

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how come I can't view my porn sites

JUST RECENTLY AFTER AN UPDATE, I CAN NOT ACCESS MY BEOVED PORN SITES!

Question

3.5K

1

0

Closed

Unable to access web with Trend Micro Mobile security installed on iPhone 7Plus (15.7.9) and iPhone XR (17.0.2)

Both iPhones work brilliantly without Trend Micro Mobile Security installed, work via Wi-Fi and also Mobile data without Wi-Fi. Once Trend Mobile Security (from App store or PC Console) is installed, access to the web via apps does not work. Both phones just display a little hand going around in cir

Problem

217

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Trend Micro Mobile Security for iOS version 11.1.1030 now available!

Unlock the potential of Trend Micro Mobile Security for iOS with the launch of version 11.1.1030, now available for download on the App Store. To help you make the most of this update, we invite you to explore the following release notes, spotlighting key improvements. Your iTMMS adventure is abou

Announcements

599

1

0

Closed

Connection issues

Could not connect to Amazon work app and other sign on functions in app. I disabled the new “block trackers” function in web guard and problem was resolved.

Problem

60

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