Neophyte
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2 Messages
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120 Points
VPN causing internet to drop from iPad
Since the latest couple of iOS updates (17.2), the VPN and internet connection are constantly flipping off and I am losing my connection.
Neophyte
•
2 Messages
•
120 Points
Since the latest couple of iOS updates (17.2), the VPN and internet connection are constantly flipping off and I am losing my connection.
tm_rica
Trend Security Expert
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76 Messages
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1.6K Points
7 months ago
Hi @prprerost,
Thank you for your time posting your feedback on our application. Please answer some questions needed for this issue.
We would like to know the specific name of the application that you have with us. Is it the Mobile Security or the VPN Proxy One Pro?
Where do you experience the issue, is it when using mobile data, Wi-Fi, or both?
Also, please check some other factors that can cause this issue such as Low Power Mode being enabled on the iOS Devices and having a different VPN enabled.
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software
Neophyte
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3 Messages
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110 Points
7 months ago
I am having similar issues. Contacted Apple and the asked me to disconnect the VPN. This happens on both mobile data and Wi-Fi. I am using
Trend Micro Titanium Maximum Security
it to as stable since I disconnected Private VPN. I connected it again after a month and same issues.
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