![Neophyte Neophyte](https://sprcdn-assets.sprinklr.com/404/633b5ab1-f6eb-4762-a67d-b51764c4a4b3-2028205530/1Neophyte_p.png)
Neophyte
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2 Messages
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120 Points
My Scan Snap no longer works after the latest update. Turning Trend off and it works
Talked with Scan Snap support since my scanner quit connecting. They said Trend Micro's latest update is blocking it. I turned off Trend and the scanner works perfectly. I've been using this scanner for years. How can I change Trend to make it work with Trend turned on
david_tursky
Hotshot
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16 Messages
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500 Points
8 months ago
I reported the same problem. Hope they resolve it.
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sueb14acb
Neophyte
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5 Messages
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160 Points
7 months ago
It is now 31 Dec and this problem has not been rectified by Trend. Untenable to turn off security just to scan.
When will there be a fix?
11
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