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was this SPAM?
I was looking at my account just now and found several of these e-mails but no idea what they are. I don't remember even getting these e-mails. BTW I live in the US. HELPCongratulations, Priscilla,The 6 months will be added on your active license within the next
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Answered
• PC Security
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Sick of renewal notices
I keep getting renewal notices for that password protection. As of now I can't log into to programs I PAY for because of this. How do I get rid of it?
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Answered
• Password Manager
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Web guard
Web guard keeps turning off. Sometimes multiple times an hour.
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Answered
• Mobile Security for Android
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Unsecured wifi
Without any recent changes on my end, phone (Samsung S21 Ultra) or carrier (Sprint/T-mobile) or network(WPA/WPA2), I just started getting a TrendMicro message stating that I'm on an Unsecured wifi connection. Why?
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Answered
• Mobile Security for Android
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Game Time: Spot the Scam
Real or Scam? What's up, Trend Micro Community?! Earlier this month, we introduced the first half of Spot the Scam, a new addition to The Community Game Time. To keep your thinking juices flowing, we will post mini-games, quizzes, and activities where everyone can join, p
Announcements
• PC Security
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Top 3 Mother’s Day Online Shopping Scam Sites
Mother's Day is almost here. We still have time to shop for the best gifts for our Moms, Aunts, and Grannies. I'm sure you've been eyeing wonderful gifts online plus there are plenty of great deals that are very hard to resist. But don’t let scammers ruin the surprise and fun! In this p
Article
• PC Security
Closed
Trendmicro pops up too many messages specially the "Mute mode is off" message
As other users have complained Trendmicro pops up too many messages. For instance I would like to get rid of the "Mute mode is off" message, forever. When I watching a youtube playlist with many short videos I would get that notification very often, e.g. after each video stops. I know there is a
Problem
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Resolved
• PC Security
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Webguard becomes disabled
My webguard continues to disable the app leaving my Samsung S22 unprotected
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Answered
• Mobile Security for Android
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AV COMPARATIVES PERFORMANCE APRIL 2022
Antivirus test April 2022 https://www.av-comparatives.org/tests/performance-test-april-2022/ https://www.av-comparatives.org/wp-content/uploads/2022/05/avc_per_2022_04.pdf
Praise
• PC Security
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Renewal
on my phone, you keep telling me to renew my subscription and that I have 4 or 5 things to fix. Not able to do and I do not need to renew as already done that So please sort this all out and let me knowThank youJacqui Dewey
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Resolved
• Mobile Security for Android
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Web Guard
Can not turn on as it tells me that this slows down my phone
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Resolved
• Mobile Security for Android
Closed
You cannot perform this action on a system service
I'm trying to allow accessibility permissions for Trend Micro on my Samsung Galaxy S10+ but when I press on Installed Apps the message appears "you cannot perform this action on a system service"
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• Mobile Security for Android
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Android Mobil cihaz koruma Kayıp cihaz Bulma özelliği
Android Mobil cihaz koruma Kayıp cihaz Bulma özelliği ayarlarında sim kart değiştirilirse telefonu kilitleme özelliği aktif ediyorum konum özelliğini açıp kapatinca kendiliğinden devre dışı kalıyor özellik sürekli özelliği yeniden devreye almam gerekiyor otomatik devreye girmesi gerekir ama devre dı
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Resolved
• Mobile Security for Android
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can I retrieve data from my TM vault on a windows backup?
I used a windows function to restore the windows operating system because of corrupted start up. The windows restore said that all personal files would be saved. I executed the restore and the computer went on its merry way rebuilding windows. My Trend Micro security did NOT reinstall back to the n
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Answered
• PC Security
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Payguard opens multiple tabs
I use Google Chrome as my browser. Until very recently, I had no problems. Payguard would open another tab and everything proceeded smoothly. Now, I log into a financial site, Payguard opens a new tab, and keeps on opening tab after tab, after tab. It makes me seriously giddy
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• PC Security
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Top Phishing Scams of the Week — Citibank, Wells Fargo, Chase, MetaMask, T-Mobile, Binance, and Costco
We are so busy with our online activities and starting to adapt to the new normal in the physical world. We forget that scammers are working around the clock perfecting their schemes. Don't get scammed! This week our Trend Micro Check team found a large number of scams. Let
Article
• PC Security
Closed
My web guard spam protection not working now
My Web guard spam protection not working why please saids fix issues won't fix
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Resolved
• Mobile Security for Android
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Whether the webcam protection feature be included in Trend Micro maximum security in the near future?
To Trend Micro product development team,When it comes to preventing hackers from taking control of webcam, solutions such as revoking application’s privileges, disabling the device’s built-in camera or covering it up are not very practical.I hope Trend Micro could develop webcam protection whic
Idea
• PC Security
Closed
Webcam blockage
Trend Micro evidently turned off my webcam during the initial installation (I was queried about whether I wanted to keep hackers from using the camera). Now I cannot be seen by anyone when, for example, I participate in a Zoom meeting. How do I turn the web cam back on? I can turn the camera on and
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• PC Security