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Private post

I recently posted a problem as in private post. Does Trend Micro employee can see it ? If yes then please reply to the private post of mine.

Question

36

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Can't Remove Old Device From Trend Micro

Hi, I want to remove Trend Micro from an old phone so that I can use it on my new phone but despite Trend Micro saying to click the "x" in next to the device in order to remove it, there is no "x". I've looked online and can't seem to find anyone with a similar issue and every solution to removing a

Problem

144

1

trend

I have your security until april of 2023 right now  i cant find my account the icon will not work at all  what is going on? 

Question

11

1

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Pinned

Is the iPhone 15 Series Better with USB Type-C?

  The iPhone 15 series is on its way, and guess what? Are you all about that classic Lightning cable life, or ready to dive into the future with USB-TypeC?      Join the discussion! Sign in or create an account.

Question

76

0

0

Closed

Incorrect expiry date

Incorrect expiry date on 2 out of 3 iPhones despite subscription being current.

Problem

193

3

0

Failed to load extension Trend Micro Password Manager

Failed to load extension from: C:\\Windows\system32\tower_main. Manifest file is missing or unreadable. My system is win 11 pro

Problem

117

2

0

Pinned

Understanding the Importance of Checking Your PC's Architecture - 32-bit vs. 64-bit

Hey, fellow tech enthusiasts, I wanted to start a discussion on a crucial topic that often goes unnoticed but can significantly impact our computing experience - the choice between a 32-bit and 64-bit operating system. This post aims to shed light on why it's essential to check which version your PC

Question

261

5

Bidding Farewell to Android 4.4 KitKat: Google Ends Support After Nearly a Decade

    Google Ends Support for Android 4.4 KitKat: What it Means for Users   Google recently announced its decision to discontinue support for Android 4.4 KitKat in new releases of Google Play Services starting from August 2023. Launched back in October 2013, KitKat will lose its support

Announcements

1.2K

0

Introduce software based Firewall

Trend Micro should introduce software based two way firewall. The one which can monitor incoming and outgoing connections. Kindly introduce some new security features like a firewall for Trend Micro Internet/ Maximum Security. The UI and options are basically the same for the past 8 years approx. W

Idea

52

1

1

App will not open lost device protection

Button on app to activate list device protection does not work on iPhone 13

Problem

61

4

Scan Options macOS Ventura v13.5 not starting

The "Start Selected Scan” button” is greyed out for ALL Scan Options. I used to run the Full Scan every month or 2. The Trend Micro Antivirus and both its extensions have Full Disk Access. I used to be able to select Scan Option and start it. What happened? Now my workaround is to set the Sca

Problem

43

1

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Just a thought

Hi Guys. Just looking at the renewal offer. $439 for 24 month cover for 10 devices. I only have 4 devices to cover 2 x iphones - 1 x laptop - 1 x Ipad. Searching for better offers i found many that are cheaper than Trend Micro but I would like to stay with Trend. Having said that

Question

25

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Popups

This is the popup I get periodically when in my outlook account,what is it.

Question

27

1

Ultimate Security with attached "Device"

The app that helps me connect to the 'black box' shows 15 devices being monitored. HouseCall for Home Networks sees 33 devices. Why the difference?

Question

20

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Closed

PayGuard

Everytime i open Amazon.com PayGuard opens over over and over again. I treid everuyting ,,, nothing works , all the fixes they gave us are bogus!!!!! I need more then lipservice!!!!!

Problem

147

4

Accepted Solution

HouseCallX process running in background after deletion

Hi, I run a scan with Trend Micro Housecall, the free tool without installation. After the scan I deleted the executable and found the logs, updates and other folders inside appdata/local/temp. I run CCleaner to delete the temp files but one folder in particular remained present. I tried manua

Question

123

1

Ransomeware Attacking

My company has been attacking by ransomware with code .WSUU .WSAZ .WSPN and now attacking my domain with bot with name zoominfobot my company already use trend micro, but viruses still attack and passed by trend micro help me to clear all the threat

Question

89

1

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Blue question mark

Why does blue question mark display instead of content such as graphic or ad? This only happened after I installed Trend Micro on my IPad Pro. What do I do? Warwick Gardiner

Question

32

1

0

I have Premium Security. Where is my VPN???

I cannot find any indication that my VPN is operating. No icon.  Nothing.

Question

278

1

0

Closed

Pinned

Understanding Online Privacy — we need your POV

Your voice matters – We'd like to hear from you! Share your insights! We're diving deep into the world of online privacy, and your perspective is key to unlocking its secrets.   What is online privacy to you and why it is important?   Join the discussion! Sign in or create a

Problem

113

2