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Downloading on new lenovo computer with windows
Trying to download Trend Micro to new Lenovo computer with windows. It will be the 3rd device on my subscription. When i try to open downloaded file, i get a message that windows does not recognize the app and won't download. Any solutions?
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Home Network Security
Closed
How can I update my email address on this forum ?
I’ve asked TM and they can’t seem to help and I’m still getting notifications to an email address that will cease to work soon, so would still like to receive notification on the TM forums but there doesn’t seem to be a way I can update my email address I sign in with my updated email address but n
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PC Security
Accepted Solution
Closed
Seeking Help with High-Performance Computing Issue
Hello Everyone, I hope this message finds you well. I'm reaching out to the community because I'm currently facing an issue with my high-performance computing setup, and I'm seeking your expertise and advice. Here's a brief overview of my situation: I have been using a Lenovo high performance comp
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PC Security
Closed
Upgrading a 6 device Subcription to a 10 Device Subscription
When I click on the expiry date a window appears that gives me 2 options: first option is a blue button that says renew, 2nd option is a blue button that says Change your serial number. Please clearly identify which button I should click to ensure an upgrade to a 10 device subscription
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PC Security
Closed
A threat notification
I have no idea what this threat notification(screenshot attached) is about. Everytime I open the payguard it pops up. Sometimes it appears when I do not open payguard. Sometimes I open payguard but this does not appear.
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PC Security
Closed
Signature component which one?
Trend micro has way too many security components which are automatically updated although not on a daily basis. I am kind of confused which one(screenshots attached) is the "virus signature component"? I am not an experienced user of trend micro.
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PC Security
Closed
Pay Guard will not open and everything is up to date. Have tried everything.
Pay Guard will not open on my shortcuts or when I go onto Trend Micro site. This happened after the latest upgrade. Sent a message to Trend Micro and got no response.
Problem
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Password Manager
Closed
Android apps is not working due to Android software update.
Android apps is not working due to Android software update. Please updste it and fix the bug.
Problem
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Mobile Security for Android
Accepted Solution
Closed
disable "share performance information"
Is it okay to uncheck the box next to "share performance information to trend micro"? Can it have any negative impact on the level of protection?
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PC Security
Closed
Does trend mobile security cause issues with airplay
When mobile security on my ipad is active, the i got often stream disruptions, unstable behaviour with muscic streaming after i uninstalled mobile security, no more issues!
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Mobile Security for iOS
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Virüs ve hatalar
Bilgisayar ve telefonlarımda ciddi virüsler var sürekli reklam mesajları atıyorlar internetime bile girmiş cihazlarımdan bunları görüp temizleyemiyor ayrıca cihazlarımda hayalet ekran oluşturuyorlar o yüzden bana güven vermiyor bu sorunlar ayrıca verilere girmiş ayrıca program içinde bile çok hatala
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Mobile Security for Android
Closed
App does not appear in list of apps
The app does not appear in list of apps on my phone. I can open from app store, run checks, but it will not stay. Please advise why Thanks
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Mobile Security for Android
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Pay Guard
I have been using Edge for a while and Pay Guard was working fine. If I had a web address marked to be opened in pay guard, another instance of Edge would open with a blue outline. That stopped working and it started opening multiple instances of the same web location. I tried what I could, but tha
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Password Manager
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Trend Micro Mobile Security for iOS version 11.2 — Now Available!
Trend Micro Community! Discover the latest in Trend Micro Mobile Security for iOS! Explore new feature enhancements and info to keep your Apple devices secure. Dive into the release notes for all the details. #iOSsecurity Build Version Europe 11.1.1020
Announcements
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Mobile Security for iOS
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taking to long to open website
Not opening the following website at all and I know it works: dreamtreefamily.com
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Mac Security
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files in my vault
Hi, After the vault feature was removed, I was able to find my document. But for some reason, I cant open them. what can I do?
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PC Security
Closed
cartella trend micro valut è sparita dal mio desktop con tutti i file
Stamattina come sempre quando sono andata ad aprire la cartella valut trend micro era sparita dal desktop con tutto il lavoro di un anno
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PC Security
Closed
Please restart your browser
My PC boots very fast (7-8 sec) If I start browsing BEFORE Trend Micro icon appearing on taskbar, I get this warning (Please restart your browser) If I wait for TM to appear in task bat and only after I start browsing, I got nothing. Not a big inconvenience, but something to work about in next ver
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PC Security
Closed
What does Unable to quarantine mean
Scan showed several threats 'Unable to quarantine' on a backup disc. How to respond?
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Mac Security
Closed
Trend updated and closed my browser without warning
I have multiple devices on trend and it has done the same thing to each device (even using different web browsers).This time I happened to be completing a really important web form and it caused a lot of frustration, why the hell is Trend doing this?It's unacceptable behaviour, I never seen this beh
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PC Security